Add, manage and remove authorised signatories

Use the following steps if you’re from a:  

• company 
• partnership 
• sole proprietorship
   

1. Go to Change of Account Mandate Form and create a new application.
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
    
3. Go to the section What I would like to do with this form, and select Add new authorised signatories, users, and/or cardholders.   
    
4. Enter the signatory’s details.  
    
5. Select the authoriser group. The group needs to match signature requirements, if any. 
    
6. Upload an image of the person’s signature (specimen signature). 
    
7. Select if the signatory is an existing DBS/POSB customer.  
    
8. Select other products and services that the signatory can access. 
    
9. Select + to add more signatories, if any.  
    
10. Select Next. Review your application in the Preview page. 
     
11. Select Authorise Submission.  
     
12. Select the signatories who need to approve the application.  
     
13. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.
    
    To submit an application with wet ink signatures 
    Select Print and send. Download this application as a PDF file, and print it for signing.
     
14. Once the signatory is added to your business profile, they will receive an email informing them about this. 

Use the following steps if you’re from: 

• an association 
• a club 
• a management corporation strata title (MCST) 
• a society 
   

1. Go to Change of Account Mandate Form and create a new application.  
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Alternatively, you may input them manually.  
    
3. Go to the section What I would like to do with this form, and select Add new authorised signatories, users, and/or cardholders.   
    
4. Enter the signatory’s details.  
    
5. Select the Authoriser group. Grouping needs to be in compliance to Constitution (if applicable)  
    
6. Select Position Held. 
    
7. Upload an image of the person’s signature. This will be used as their specimen signature to verify their signature in future. 
    
8. Select if the signatory is an existing DBS/POSB customer.  
    
9. Select other products and services that the signatory can access.  
    
10. Select + to add more signatories, if any. 
     
11. Select Next. Review your application in the preview page. 
     
12. Select Authorise Submission.  
     
13. Select the signatories who need to approve the application.  
     
14. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.
    
    To submit an application with wet ink signatures
    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document.
     
15. Once the signatory is added to your business profile, they will receive an email informing them about this. 

For more information, refer to the Change of Mandate Form guide.

Use the following steps if you’re from a:  

• company 
• partnership 
• sole proprietorship  
   

1. Go to Change of Account Mandate Form and create a new application.  
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
    
3. Go to the section What I would like to do with this form, and select Change grouping for existing authorised signatories.   
    
4. Enter the signatory’s details.
    
5. Select New authoriser group that you want to add the signatory to. The group should match your organisation’s signature requirements, if any.  
    
6. To make the same change to your organisation’s DBS IDEAL Authorisation policy, select Yes, update DBS IDEAL Authorisation policy. Or select No. 
    
7. Select + to change the group for another signatory.  
    
8. Select Next. Review your application in the Preview page.
    
9. Select Authorise Submission to complete the application.  
    
10. Select the signatories who need to approve the application. 
     
11. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.
    
    To submit an application with wet ink signatures

    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document.
     
12. The bank will process the request within seven working days. A notification letter will be sent to you upon completion of Change of Account Mandate updates. 

For more information, refer to the Change of Mandate Form guide. 

Use the following steps if you’re from: 

• an association 
• a club 
• a management corporation strata title (MCST) 
• a society 
   

1. Go to Change of Account Mandate Form and create a new application.  
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
    
3. Go to the section What I would like to do with this form, and select Change grouping for existing authorised signatories.   
    
4. Enter the signatory’s details.  
    
5. Go to New authoriser group and select the group that you want to add the signatory to. The group should comply with your organisation’s constitution, if any. 
    
6. To make the same change to your organisation’s DBS IDEAL Authorisation policy, select Yes, update DBS IDEAL Authorisation policy. Or select No. 
    
7. Select + to change the group for another signatory.  
    
8. Select Next. Review your application in the Preview page. 
    
9. Select Authorise Submission.  
    
10. Select the signatories who need to approve the application. 
     
11. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.
    
    To submit an application with wet ink signatures
 
    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document. 
     
12. The bank will process the request within seven working days. A notification letter will be sent to you upon completion of Change of Account Mandate updates. 

For more information, refer to the Change of Mandate Form guide.