Pack for peace of mind this holiday

At a Glance

NEW! Frequent Flyer Miles & Hotel Loyalty Points cover

 

FIRST IN SG! Coverage for travel delays as short as 30 minutes1

 

Overseas medical expenses cover up to S$1,000,000

 

By selecting the “Get this plan” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

Features & Benefits

Here are the key benefits and coverage of a TravellerShield Plus Single Trip Policy for an adult between 18 and 69 years old.

 

Platinum Plan

Premier Plan

Classic Plan

NEW! Loss of Frequent Flyer Miles and/or Hotel Loyalty Points

S$7,500

S$5,000

Not covered

Overseas Medical Expenses (covers COVID-19)

S$1,000,000

S$500,000

S$300,000

Continuation of Medical Treatment after Return to Singapore

S$75,000

S$50,000

S$25,000

Chubb Assistance Emergency Medical Evacuation & Repatriation

S$1,000,000

S$1,000,000

S$1,000,000

Journey Cancellation

S$15,000

S$10,000

S$5,000

Journey Postponement

S$2,000

S$1,500

S$750

Travel Delay
(max S$100 for delay in Singapore)

S$100 per 6hrs
Max S$2,000

S$100 per 6hrs
Max S$1,600

S$100 per 6hrs
Max S$1,200

Loss of or Damage to Travel Documents

S$5,000

S$5,000

S$3,000

Loss of or Damage to Personal Property and Baggage

S$8,000

S$5,000

S$3,000

Adventurous Activities Cover

Covered

Covered

Not Covered

Add-on Cover (Optional)

Pre-Existing Medical Condition Benefit 

This section is applicable if you have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in Your Certificate of Insurance.

Please refer to the policy wording for the full specifications, conditions and exclusions.

Coverage for flight delays under 6 hours (additional cover for purchase after purchase of TravellerShield Plus)1

FlySmart Flight Delay Cover

  • Get covered for flight delays from 30 minutes to 6 hours at an additional premium
  • Get a quote after you've purchased TravellerShield Plus
  • Available for Single Trip individual policies only and for flights departing Changi Airport

How to apply

  • Step 1: Buy a TravellerShield Plus Single Trip policy
  • Step 2: After purchase, apply for FlySmart Flight Delay Cover on the completion page

FlySmart Flight Delay Cover

Please refer to the FlySmart Flight Delay Cover policy wording for the full specifications, conditions and exclusions.

Note: Different coverage amounts apply for children below 18 years old and adults above 69 years old.

Eligibility Requirements

 

Single Trip policy

Annual Multi-Trip policy

Nationality

Applicant and insured persons must be either a:

  • Singapore Resident,
  • Singapore PR, or
  • Foreigner with valid pass issued by the authorities in Singapore
    (Work Permit, Employment Pass, Dependant’s Pass, Long-Term Visit Pass, S Pass or Student Pass)

Applicant’s age

  • 18 years old and above
  • Between 18 and 69 years old

Insured Persons

  • 1 month old and above
  • Between 1 month and 69 years old

Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.

Individual

For 1 insured person

Couple

  • For you and your partner
  • Must be travelling on the same journey
  • For you and your partner
  • You don’t have to travel together during the insured period

Family

  • For you, your partner, and any of your child(ren)
  • Must be travelling on the same journey
  • For you, your partner, and any of your child(ren)
  • You don’t have to travel together during the insured period
  • Child(ren) refers to your, or your partner’s, child(ren), grandchild(ren), niece(s), nephew(s), or cousin(s), below 18 years old.
  • Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.

Group

  • For you and up to 9 individuals
  • Must be travelling on the same journey

N/A

Destination(s) covered

  • All countries except Cuba
  • Choose up to 5 destinations
  • Select 1 of 4 regions
  • Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Thailand, Vietnam, and Cruise to nowhere.
  • Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, South Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste, and destinations in Region 1.
  • Region 3: Worldwide excluding Cuba, USA and Canada.
  • Region 4: Worldwide excluding Cuba.

Apply now

Get TravellerShield Plus plan easily when you login to digibank – enjoy a faster process with your application pre-filled. You can even fully offset your TravellerShield Plus policy with DBS Points or POSB Daily$!

By selecting the “Get this plan” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

How to Claim

Follow this guide to ensure that your claims are handled promptly and efficiently.

Frequently Asked Questions

Please refer to the full list of Frequently Asked Questions here.

Policy Coverage

What are the new enhancements for TravellerShield Plus?

As of 31st May 2024, Chubb has made several notable enhancements to TravellerShield Plus, including but not limited to these covers, up to the limits specified in the policy schedule:

  • 100% reimbursement of irrecoverable costs for the cancellation of a Journey due to the Involuntary Loss of Employment of the Insured Person
  • Irrecoverable Loss of Frequent Flyer Miles and/or Hotel Loyalty Points
  • Higher overall limits for claims due to COVID-19

For more details, please refer to the Policy Wording. The enhancement will automatically be applied to all active policies with expiry date on 31st May 2024 or later. There is no action required on your end.

Am I covered for flight delays?
  • TravellerShield Plus: Cover only starts after your flight is delayed for 6 hours. You will receive S$100 cash payout per 6-hour block, where the maximum payout limit is capped at S$1,200, S$1,600 & S$2,000 for Classic, Premier and Platinum plans respectively.
  • FlySmart Flight Delay Cover (available after purchase of a TravellerShield Plus Single Trip Individual policy):
    • FlySmart Flight Delay Cover allows you to automatically receive additional compensation for delays as short as 30 minutes, up to 6 hours. You will receive up to S$200 cash payout and a S$10 eGift card for your flight delay. No filing of claim is required.
    • Please note that there is an additional premium payable for this benefit. This cover is only applicable for Single Trip policies and for flights departing from Singapore Changi Airport.
    • Please refer to the FlySmart Flight Delay Cover policy wording for the full specifications, conditions and exclusions.
When can I apply for TravellerShield Plus?

You can apply for TravellerShield Plus as long as your departure date is within 365 days from the date of application.

When does the cover commence and end for each trip?

Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point, or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later.

Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel, or the date on which the policy is terminated, whichever is earlier.

Are leisure activities such as winter sports, snorkelling and hot air ballooning covered under TravellerShield Plus?

Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.

Pre-Existing Medical Condition

Can I buy TravellerShield Plus if I have pre-existing medical or physical conditions?

Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application.

Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.

Does the add-on Pre-Existing Medical Condition Benefit cover all of my pre-existing medical conditions?
The cover is still subject to exclusions in the policy. Any mental and/or nervous disorder, HIV, AIDS or AIDS related complications, pregnancy, complications of venereal disease or terminal illness are not covered. For the full list of exclusions, please refer to the policy wording.

Amend/ Cancel Your Policy

How can I inform Chubb if I need to amend my travel details?

You may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com

Will there be any refund of premium if I cancel my policy?

For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.

For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.

Please refer to the policy wording for details of refund.

Policy Wordings

Full details on TravellerShield Plus

NEW!Single Trip plans with expiry date on 31 May 2024 or later

Policy Wording - 31 May 2024

UPDATED Annual Multi-Trip plans

Policy Wording - 31 May 2024



Full details on FlySmart Flight Delay Cover

Available for Single Trip individual policies only

Policy Wording

Contact Us

Enquiries Overseas Emergency Assistance

Call Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com

If you are overseas and require any emergency assistance, you may call the 24-hr Chubb Assistance at +65 6322 2132

Refer to the Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.


Footnotes

1Add FlySmart Flight Delay Cover to your TravellerShield Plus individual policy (Single Trip only) and get compensated for flight delays from 30 minutes to 6 hours. Get a quote after you've purchased TravellerShield Plus

Disclaimers

TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.

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