View past payments

Last updated: Nov 2024

View payments

On IDEAL, you can view the payment history for payments completed in the last 6 months. 

  1. Log in to DBS IDEAL.
     
  2. Go to the main menu and select Pay & Transfer. 
     
  3. Go to the section Payment History. You can only view past payments which are less than 6 months old. Select Show additional filters to change the payment date range or filter transactions from a specific account or payment type or status. 
     
  4. If you have access to multiple companies in a parent and subsidiary relationship, you can view payments from all companies that you have access to. Go to Additional filters, and select Organisation. Then select Show All. 
     
  5. Payments initiated using DBS IDEAL are visible under Payment History. If you have paid with other methods like visiting a branch or via RAPID, you can find these payments in your account statement. 
Ways to get help
Chat with us

Chat with us

Our chatbot Joy will answer your questions and connect you with our customer support team, BusinessCare.
To start chatting, go to the bottom right corner of the page. Select the chat icon. 
Learn more about it, including the live chat operating hours.


Call us

Call us

Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.