Manage payees

Last updated: Nov 2024

Add payee

You can add DBS or other banks' payees easily on IDEAL.  

There are various channels to add a new payee with us. The most convenient method is to use DBS IDEAL on a desktop or laptop computer. 

Depending on your organisation’s policy, this process may need another person to approve.    

  1. Log in to DBS IDEAL.  
     
  2. Go to the main menu, and select Pay & Transfer.  
     
  3. Select Payee/Beneficiaries
     
  4. Select Create New Payee
     
  5. Fill in your payee’s details (for example, Payee country, Payee Name and address, Payee Bank details, and Account Number), then select Submit.

    If you are making a payment in foreign currencies to another local bank, select Singapore for the Payee country, and then select Other Bank, followed by Foreign Currency/overseas payment. 
     
  6. Depending on your entitlements, you may need an approver to approve the payee.  
     
  7. Once the payee is added, you can initiate a payment to this payee.

    Note: You can also add a new payee from the payment initiation screen. 
     

Important information 

  • Always check that you entered the correct account number. 
  • The payee’s name you enter only serves as a reference for you. The transfer processed is based on the account number you provided. 
     

Remove payee

To remove the payment details of a person or an organisation, remove them as a payee. 

  1. Log in to DBS IDEAL.  
     
  2. Go to the main menu, and select Pay & Transfer.  
     
  3. Select Payee/Beneficiaries
     
  4. Select the payee you want to remove, then select Delete
     
  5. The payee will be removed immediately.  
Ways to get help
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From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.