View accounts and statements

Last updated: Nov 2024

View accounts
  1. Log in to DBS IDEAL. 
     
  2. Go to the main menu and select Accounts.  
     
  3. Select an account to view its transactions and balance. To view the details for a custom date range, use the month or date filter.

To download a report of the transactions, select Export. Choose either Microsoft Excel (.xls) or PDF as your export format.
 

View account statements

Online account statements (eStatements) are available for:

  • Autosave Accounts 
  • Business Accounts 
  • Digital Accounts 
  • Foreign Currency Current Accounts 
  • Multi-currency Accounts

You can view up to 7 years of account statements. Currently, the available statements are up to August 2020. 

  1. Log in to DBS IDEAL.
     
  2. Go to the main menu and select Accounts.
     
  3. Select an account to view its transactions and balance.
     
  4. Select eStatements.
      
  5. Select the PDF icon to download a statement.

To receive your eStatements by email every month, create an eStatement alert by selecting Create new alert. 

Ways to get help
Chat with us

Chat with us

Our chatbot Joy will answer your questions and connect you with our customer support team, BusinessCare.
To start chatting, go to the bottom right corner of the page. Select the chat icon. 
Learn more about it, including the live chat operating hours.


Call us

Call us

Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.