Manage trade finance services

Last updated: Nov 2024

Update letter of credit or banker’s guarantee

You can submit an amendment request for an existing letter of credit or banker’s guarantee online. 

This feature is currently available on the desktop version of IDEAL. You need to use a desktop or laptop computer for this.

  1. Log into DBS IDEAL.  
     
  2. Go to the main menu, and select Trade Finance.
     
  3.  Go to Transactions and select the Processed transactions menu. Then select Banker’s guarantee Issuance or Import Letter of credit
     
  4. From the outstanding transactions list, select the Banker’s guarantee or Letter of credit that you want to amend.   
     
  5. Select Amend from the quick menu on the right.  
     
  6. Complete the application, including providing any supporting documents. 
     
  7. Select Review to review the amendment details. 
     
  8. Select Submit to submit the amendment for approval. 
     
  9. The request will be sent to designated approvers (based on the transaction approval policy set up by your company). 
     
  10. All approvers will need to review and approve the request to complete this transaction.
      

Respond to import bills

You can accept import bills online. 

This feature is currently available on the desktop version of IDEAL. You need to use a desktop or laptop computer for this.

  1. Log into DBS IDEAL.  
     
  2. Go to the main menu, and select Trade Finance
     
  3. Go to the widget Your Tasks, and select Respond to import bills.  
     
  4. From the outstanding import bills list, select the transaction that you want to respond to. 
     
  5. Enter the settlement instructions and indicate the collection method. 
     
  6. Select Review to review the instruction details before submission for approval. 
     
  7. Select Submit to submit the instructions for approval. 
     
  8. The request will be sent to designated approvers (based on the transaction approval policy set up by your company). 
     
  9. All approvers will need to review and approve the request to complete this transaction.
      

Repay invoice financing and import bill financing

You can use IDEAL to: 

  • make an early repayment 
  • extend a loan 
  • change settlement account  

This feature is currently available on the desktop version of IDEAL. You need to use a desktop or laptop computer for this. 

  1. Log into DBS IDEAL.  
     
  2. Go to the widget Your Tasks, and select Settle trade loans
     
  3. From the outstanding trade loans list, select the transaction that you want to repay. 
     
  4. Enter the settlement instructions. 
     
  5. In the section Special instruction to bank, enter the loan extension. 
     
  6. Select Review to review the instruction details. 
     
  7. Select Submit to submit the instruction for approval. 
     
  8. The request will be sent to designated approvers (based on the transaction approval policy set up by your company). 
     
  9. All approvers will need to review and approve the request to complete this transaction. 
Ways to get help
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Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
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In Singapore: 1800 222 2200
From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.