Apply for single control (self-approval) in IDEAL

Last updated: Nov 2024

The differences between single and dual control

Single control means only one person is needed for your online business banking activities. For example, when transferring money, a person can create the request and approve it at the same time. No other person is needed.

Dual control means at least two people are needed for any action taken. For example, for a person to transfer money, another person needs to approve it. Dual control reduces the risks of incorrect or unauthorised changes being made to your business bank accounts. 
 


How to apply
  1. Go to IDEAL Maintenance Form to create a new application.
     
  2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
     
  3. Go to Others, and select Add Risk Disclosure for transaction approvals (Single Control). 
     
  4. Select the box for Risk Disclosure for Single Control for Payments(s) and Trade. 
     
  5. Select the box Yes, all transaction authorisers can authorise their own transactions (Single Control). 
     
  6. Select Next to preview the application.  
     
  7. Acknowledge the terms and conditions and select Authorise Submission to complete the application.   
     
  8. Select the authorised signatories who need to approve the application.  
     
  9. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.

    To submit an application with wet ink signatures
    Select Print and send. Download this application as a PDF file, and print it for signing. If you are adding a new transaction approver, you may be asked to provide supporting documents. Mail these to us at the address in the document. 
     
  10.  Once the request to grant single control is processed by the bank, all IDEAL users who are transaction authorisers will be granted with single control.   
Ways to get help
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From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, contact BusinessCare. If in-person help is needed, they can set up an appointment at an SME Branch.