Add, manage and remove accounts

Last updated: Nov 2024

An authorisation policy states the authorisation limit (or level) that your business created for various transactions. 

You can customise an authorisation limit according to: 

• transaction type: For example, you may decide that payroll transactions need a single level of authorisation, and payment transactions need multi-level authorisation. 
• transaction amount: For example, single-level authorisation for payment amounts of up to SGD100K, and multi-level for amounts above that. 
• debit account type: For example, single-level authorisation for one account, and multi-level for another.  

It takes some time to update an authorisation policy. Transactions submitted before the updates are made may still follow the previous policy.  

Before changing the authorisation limit, please ensure: 

• there are no pending transactions  
• you complete all urgent transactions 

1. Go to IDEAL Online Maintenance Form and create a new application. 
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
    
3. In the section Manage Authorisation Policies, select Add/update Cash Authorisation Policies, then select Next. 
    
4. Select the accounts, currency, and services that the new transaction authorisation limit is for. 
    
5. Enter the desired amount range for this authorisation limit and enter the authorisation requirement. 
    
6. If you want, you can select Add another transaction authorisation limit or Add another authorisation policy.
    
7. Select Next. Review your application in the Preview page.  
    
8. Select Authorise Submission to complete the application.  
    
9. Select the signatories to approve the application. 
    
10. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.

 
    
    To submit an application with wet ink signatures
 
    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document. 
     

1. Go to IDEAL Maintenance Form and create a new application.   
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually.   
    
3. Go to the section Edit Accounts, and select Add/remove accounts from IDEAL (CASA, FD and Securities).   
    
4. Select Next.  
    
5. Go to Add CASA/FD Accounts, and fill in the account number. Exclude the dashes and spaces.  
    
6. Select one of the options:  
   • All Users to be granted access to this new account  
   • Only Specific users to be granted access to this account  
   
   If the access to the new account is for specific users only, provide their: 
   • name as per their identity documents – For Singapore residents, use their Singapore identity card (IC) or foreign identification number (FIN). For non-residents, use their passport. 
   • DBS IDEAL user ID 
    
7. To add more than one account, select Add another CASA / FD Accounts. 
    
8. Select Next. Review your application in the Preview page.  
    
9. Select Authorise Submission to complete the application.  
    
10. Select the signatories to approve the application. 
     
11. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required.
    
    To submit an application with wet ink signatures 
    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document. 
     

1. Go to IDEAL Maintenance Form and create a new application.   
    
2. Select Login with DBS IDEAL to automatically fill in your organisation’s details. Or enter the information manually. 
    
3. Go to the section Edit Accounts, and select Add/remove accounts from IDEAL (CASA, FD and Securities). 
    
4. Select Next.  
    
5. Go to Remove CASA/FD Accounts, and fill in the account number. Exclude the dashes and spaces.  
    
6. To remove than one account, select Remove another CASA/FD Accounts. 
    
7. Select Next. Review your application in the Preview page.  
    
8. Select Authorise Submission to complete the application.  
    
9. Select the signatories to approve the application. 
    
10. You can have them sign either digitally (using DigiSign or DBS IDEAL) or in wet ink. A wet ink signature refers to a signature physically written on paper. If you need to provide additional supporting documents (such as when adding a transaction approver), wet ink signatures are required. 

    
    To submit an application with wet ink signatures
    Select Print and send. Download this application as a PDF file, and print it for signing. Mail it to us at the address in the document.