Cancel an order

Change your mind about your stock order? Cancel it in a few simple steps.

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Step 1
Log in to DBS digibank with your User ID and PIN.
2
Step 2
Authenticate your login.
3
Step 3
Click on the Invest tab.
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Step 4
Click on the Trade button in the Equity Section.
5
Step 5
Should you have mutiple portfolios, select your preferred portfolio and click on the “Next” button.
6
Step 6
Tap on Orders to access Order status page.
7
Step 7
Select icon to expand the more options dropdown list. Select Cancel to proceed.

Note: Fully executed orders cannot be cancelled. To cancel offline orders, please contact your relationship manager.
8
Step 8
Select Cancel order to proceed.
9
Step 9
Review your request and select Continue with cancellation.
10
Step 10
Continue to submit your cancellation request.
11
Step 11
Select View order status to monitor the status of your cancellation request.
12
Step 12
Successful cancellation will be shown accordingly, once accepted by exchange.
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Already a DBS digibank user?

Forgot User ID or PIN

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1
Step 1
Launch the DBS digibank app.
2
Step 2
Log in with your Touch/Face ID or DBS digibank User ID and PIN.
2
Step 3
Select the Invest tab.
4
Step 4
Tap on the Equities icon to access online equity trading platform.
5
Step 5
Tap on Orders to access Order status page.
6
Step 6
Tap on the icon to expand the more options dropdown list. Select Cancel to proceed.

Note: Fully executed orders cannot be cancelled. To cancel offline orders, please contact your relationship manager.
7
Step 7
Select Cancel order to proceed.
8
Step 8
Review your request and select Next.
9
Step 9
Confirm to submit your cancellation request.
10
Step 10
Select View order status to monitor the status of your cancellation request.
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Step 11
Successful cancellation will be shown accordingly, once accepted by exchange.
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Frequently Asked Questions (FAQs)

Have a question? Check out our FAQs here:
DBS Online Equity Trading FAQs

Need more help?

Contact support and we'll try to resolve your issue quickly.

Disclaimer

The document is published by DBS Bank Ltd (“DBS Bank”) and is for information only. This document is intended for DBS Bank and its clients to whom it has been delivered, and may not be reproduced, transmitted or communicated to any other person without the prior written permission of DBS Bank. This document is not and does not constitute or form part of any offer, recommendation, invitation, or solicitation to subscribe to or to enter into considerations, any transaction, and should not be viewed as such. This document is not intended to provide, and should not be relied upon for accounting, legal or tax advice, or investment recommendations, and is not to be taken in substitution for the exercise of judgement by the reader, who should obtain separate legal or financial advice. DBS Bank does not act as an adviser and assumes no fiduciary responsibility or liability for any consequences, financial or otherwise.

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