Remove Bill Payment Organisation

Find out how you can delete an existing bill payment organisation using digibank Online or digibank Mobile.

Part of: Guides > Your Guide to digibank

How to Remove Bill Payment Organisation

There are various channels which you may remove Bill Payment Organisation with us. The most convenient method would be via digibank mobile.

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1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap Pay & Transfer and select Bills.
3
Step 3
Look for the billing organisation that you wish to delete and tap the icon on the right.
4
Step 4
Tap on the Kebab Menu located at the top right of your screen and select Delete Payee.
5
Step 5
Once prompted, select Yes to complete your deletion request.
6
Step 6
You have successfully deleted the selected billing organisation.
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  • Log in to digibank Online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Pay and click on More Payment Services.
  • Under Manage Payments & GIRO click Delete Billing Organisation.
  • Select the Billing Organisation / Bill Reference you wish to delete, click Next.
  • Verify the details and click Submit to complete your delete payee request.

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