Change digibank User ID

You can change your User ID on our website or via digibank online.

Part of: Guides > Your Guide to digibank

Important information

  • User ID must be 5-20 characters and contains letters and numbers only.

How to change digibank User ID

digibank online
  • Log in to digibank online with your existing digibank User ID and PIN.
  • Complete the Authentication Process.
  • On the Top Menu, under Preferences, click on Change iBanking User ID.
  • Input your New User ID (Must be 5-20 characters, contains letters and numbers only).
  • Click Next and verify your change.
  • Click Submit and your User ID is changed successfully.
  • Visit our digibank online.
  • Click on Forget User ID.
  • Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
  • Click on Change, and enter your desired new digibank User ID.
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