DBS Manage Alerts, Offers & Insights Notifications

Learn how you can customize your notification alerts via digibank for transactions and content preferences, including threshold amounts and delivery methods (e.g. email, push notifications).

Part of: Guides > Your Guide to digibank

Important information

  • The default threshold for funds transfer notification alert is set at S$100.
  • The default threshold settings for notification alerts on all DBS/POSB cards is S$500, with notifications sent via email, push notifications, and SMS. This applies to all card transactions (including cash advance) made via AMEX, Mastercard, NETS, UnionPay or Visa.
  • You will only receive notification alerts for Retail Transactions. Retail Transactions are one-time purchases of goods or services for personal use, made in-store or online. Examples include buying groceries, purchasing clothes, ordering a meal at a restaurant, or buying a book online.
  • Recurring Transactions will not trigger notification alerts. They are regular, automated payments (monthly/annually) for goods or services, such as subscription services (Netflix), utility bills (SP), telco bills (Starhub/Singtel/M1), and loan payments.
  • To receive push notifications, ensure that you have turned on push notifications for your digibank mobile app. Learn more on how to enable Push notifications for your digibank.
  • You will need to select either email or SMS along with Push Notification for alerts. Selecting of Push Notification only is not allowed.
  • For changes on Offers & Insights Notifications settings, it will take up to 3 business days to take effect.

How to manage alerts for Banking Accounts

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Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
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Step 2
Tap on More.
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Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Under Accounts, customise your alert preferences and tap Next.
(Note: For Push Notification alerts, you will need to select along with either email or SMS.)
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Step 5
Review your details and tap Submit.
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Step 6
You have successfully updated your notification alerts.
Get the latest DBS digibank mobile app now!

How to manage alerts for DBS/POSB Card(s)

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Step 1
Log in to digibank mobile with your Touch/Face ID or digibank User ID & PIN.
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Step 2
Tap on More.
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Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Tap on Cards and select the card you would like to Manage Alerts.
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Step 5
Customise your alert preferences for the selected card and tap Next.
(Note: For Push Notification alerts, you will need to select along with either email or SMS.)
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Step 6
Review your details and tap Submit.
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Step 7
You have successfully customised your notification alerts.
Get the latest DBS digibank mobile app now!

How to manage DBS Offers & Insights Notifications

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Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN. Tap on More to proceed.
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Step 2
Tap on More.
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Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Tap on Offers and Insights and customise your notifications for:
  • Card offers
  • Product offers
  • Insights and events
Tap Next to proceed.
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Step 5
Review the changes and tap on Submit to proceed.
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Step 6
You have successfully submitted your notification alert request.
Get the latest DBS digibank mobile app now!

Frequently Asked Questions

Offers & Insights Notifications
You can now customise the types of content and the channel to receive offers and insights notifications. To opt in for personalised content, simply follow the instructions above to manage your preferences.
You will no longer receive any Card offers, Product offers and Insights if you choose to “Turn off Notifications” when prompted in digibank mobile.

You will still get important transaction notifications based on your banking alert preferences. It’s how we keep your account secure with us.
Update your preferences anytime via digibank mobile by following the steps above.
You’ll need to ensure that your push notification preference is opted in to receive messages in your notification inbox. Click on More tab > Manage Notifications to update.
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