Accounts & Cards
Services
Self-Service Banking

About self-service banking

We know your banking needs don't always fit into usual working hours. That’s why, we provide hassle-free access to your account for your convenience.

With our self-service banking services, manage your cash, coin, and cheque transactions using our suite of machines and services.

Cash withdrawals
 
Notes available in
  • S$10 and S$50 at all ATM
  • S$2, S$5, and S$100 at selected ATM
  • Subject to availability

For withdrawal amount larger than card limit, SMS OTP Authentication is required.

Daily withdrawal cap

S$15,000, regardless of the number of cards owned

Branch assistance required
(available during branch operating hours)

  • Using Passbook
  • Amount over S$15,000 within same day
  • Withdrawals in foreign currency
Cash deposits
 
Notes accepted in
  • S$10, S$50, and S$100 at all ATMs
  • S$2, S$5, and S$1,000, including deposits into third party DBS Corporate Accounts at selected ATMs

Daily account limit

  • Cardless deposits: account limit of S$50,000 daily, each transaction capped at S$20,000
  • Carded deposits: account limit of S$200,000 daily, each transaction capped at S$200,000

Branch assistance required
(available during branch operating hours)

  • Amounts above account limit
  • Deposits in foreign currency
Note exchange
 
Notes available in
  • S$2, S$5, S$10, S$50, and S$100 at selected ATMs
  • Subject to availability
Other services on ATM
  1. Balance Enquiry
  2. Bill Payments
  3. Funds Transfers
  4. Card service
    • Credit / Debit / ATM Card PIN Reset
    • Card Activation
    • Enable / Disable Card For Overseas Use
  5. Instant Passbook Update
  6. Investment services
    • Subscriptions and Payments of Shares and Bonds
  7. Top-up services
    • Mobile prepaid card
    • NETS CashCard
    • NETS FlashPay
    • EZ-Link Card / Concession Card
  8. NETS CashCard Refund
    • Applicable up to 3 months after the expiry date

Coin-related services

Need to access coin-related services?

See how you can manage your coins at and branches. Coin Deposit Machines and branches

Coin deposits
At Coin deposit machine
Coins accepted in
  • 1¢, 5¢, 10¢, 20¢, 50¢, and S$1
  • Floral Series or National Icon/Landmark Series
Coin deposit fee
  • Waived, when you deposit using the machine
At branch
Coins accepted in
  • 1¢, 5¢, 10¢, 20¢, 50¢, and S$1
  • Floral Series or National Icon/Landmark Series
Coin deposit fee
  • S$1.80 for every 100 pieces
  • Waived, if you’re a POSB Child Development Account holder
Coin service hours
  • Every Tuesday and Thursday
  • 8:30am to 11:30am
Coin withdrawals and exchanges
At branch
Coins available in
  • 1¢, 5¢, 10¢, 20¢, 50¢, and S$1
  • Floral Series or National Icon/Landmark Series
Coin withdrawal/ exchange fee
  • S$1.80 for every S$50
Minimum withdrawal /exchange amount
  • S$50
Coin service hours
  • Every Tuesday and Thursday
  • 8:30am to 11:30am

Cheque deposit services

Find a nearest Quick Cheque Deposit location, or mail your cheques to us at:

DBS Bank
Robinson Road Post Office
PO Box 1235
Singapore 902435

Before you drop your cheque off

  1. Check that your deposit instructions are written at the back of the cheque.

    • Full name as per your bank account records
    • Bank account number
    • Contact number

    We recommend crossing your cheque and cross out "or Bearer".

  2. Take note of the cut-off timings for quick cheque deposits. Timings vary according to the type of currency.

  3. Mailed-in cheques are subjected to local mail delivery times and processed in 2 working days upon receiving them.

    We recommend taking a photo of your cheque before posting it.

Video Teller Machine (VTM) services

Self-Service banking is now more convenient than ever with our VTMs. Perform non-cash banking services 24/7, beyond regular banking hours.

What you’ll need to begin:

Your ATM or Debit Card
NRIC (for Singaporeans and PRs)
Passport (for foreigners)
Your registered mobile phone for faster authentication

What you can do on VTM
 
Self-Service
  • Balance Enquiry
  • Debit Card Issuance/Replacement
  • ATM Card Issuance/Replacement
  • Reset Card PIN
  • Amend Card Settings
  • Change of Particulars - Address, Email, Signature
  • Instant Passbook Replacement NEW
Face-To-Face Video Teller assistance
(available from 9am to 6pm daily)
  • Change of Particulars - Mobile
  • Bill Payments - DBS/POSB Credit Cards and Cashline (1st Party)
  • Change GIRO Payment Limit
  • Delete GIRO Arrangement
  • Request Additional Cheque Book (via Mail Out)
  • Replacement of Passbook (Via Mail Out)
Branch assistance required
(available during branch operating hours)
  • Change of Particulars - Passport

AXS services

Get access to different payment options and everyday online services with AXS.

Services available
  • Bills Payment
  • Fines Payment
  • Other Payment (Condo/ Bldg (MCST), Home Services and Student Services)
  • NParks BBQ Pit Booking / Camping Permit Application
  • Prepaid Card Top-up
  • Government eServices
  • Ticketing
  • Promotions
  • Services in 8 categories: Education, Lifestyle, Community, Government, Finance, Services, Ticketing and Top-Up

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