What is DBS IDEAL Loan Services?

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate customers to fulfill their major loan-related transaction requests without the need to send any physical instruction or visit the branch. On DBS IDEAL Loan Services, you can: Access comprehensive range of loan services including inquiry of outstanding loan facilities Submit loan transaction requests such as new loan drawdown*, loan rollover, interest rate fixing, scheduled payment, and early loan settlement (partial/full) Submit loan transaction requests such as new loan booking & drawdown, loan rollover, rate fixing, scheduled payments, and early loan settlement (partial/full) Obtain instant notification of transaction status via email and SMS upon completion of processing Retrieve historical transactions made on your loan accounts *Syndicated Loans, Property loans and Equipment Financing are excluded.

All DBS Corporate customers having outstanding loan facilities with the Bank can apply for DBS IDEAL Loan Enquiry & Transaction Services to access the full suite of transaction services available on DBS IDEAL platform.

What are the transaction capabilities available on DBS IDEAL Loan Services?

DBS IDEAL Loan Services supports the following requests: Enquiry of loan amount outstanding, interest rate, next payment due date & amount, past transaction and repayment history of principal and interest amount paid etc New loan booking and drawdown* (within the pre-approved limit) Loan rollovers and interest rate fixing Scheduled payments Partial or full loan settlements Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module *Syndicated Loans, Property loans and Equipment Financing are excluded.

How can I apply for this service?

All you need is a DBS IDEAL account to apply for Loan Enquiry & Transaction Services through IDEAL Application Pack or IDEAL Maintenance form . If you need any clarification, please contact your Relationship Manager or call DBS BusinessCare at 1800 222 2200.

Get Easy Access to Loan Services via DBS IDEAL

At a Glance

One-stop solution for you to fulfil your loan related enquiry and transaction requests on DBS IDEAL. Now, you no longer need to send any physical documents or visit the branch.

Comprehensive loan services accessible on the go

More time saved and less hassle when you submit your loan servicing requests online, track real-time status and get notified upon completion of the transaction requests. Access loan services anytime on DBS IDEAL.

Easier approvals with DBS IDEAL mobile app

Approve your loan transactions wherever you are, with simple tap and swipe verification, eliminating the need to manually enter OTPs (one-time passwords). Now you can enjoy true mobility!

Better loan management

View or download loan eStatements/eAdvices and historical transactions from DBS IDEAL.

Features & Benefits

	DBS IDEAL loan services
	Access comprehensive range of loan services including enquiry of outstanding loan facilities Submit new loan drawdown, loan rollover, interest rate fixing, scheduled payment and early loan settlement repayment (partial/full) for revolving loan facilities

	Loan facilities enquiries
	Check your loan outstanding balance, payment due, interest rate, tenor, next payment due date and repayment details to better manage your company’s cash flow

	Easier approval with DBS IDEAL mobile app
	Approve your loan servicing requests via DBS IDEAL mobile app, with simple tap and swipe verification, eliminating the need to manually enter OTPs (one-time passwords) and obtain instant notification of transaction status via email and SMS upon completion of processing.

	Loan eStatements/eAdvices
	Go paperless and access your loan eStatements/eAdvices and historical transactions stored online wherever you are.

	Manage and control DBS IDEAL user accesses
	Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module.

How to Apply

New to DBS?

Apply for a Business Account online

New to DBS IDEAL?

Sign up

Download DBS IDEAL mobile app for your first-time login and enjoy the convenience of DBS IDEAL digital token+.

Existing IDEAL users

1. If you already have Transaction Services, you can apply for Loan Enquiry & Transaction Services through the IDEAL Maintenance form.

2. If you have Enquiry Service only and want to apply for Loan Enquiry & Transaction Services, please use the IDEAL Application Pack.

Please fill up the relevant sections. In addition, under Service(s) & Role(s), please tick Loan Transaction Maker and/or Loan Transaction Authoriser and Loan Enquiry.

Under Loan Authorisation Policy, please select number of Authoriser(s).

FAQs

	What is DBS IDEAL loan services?
	DBS IDEAL loan services is for DBS corporate customers to fulfil their loan related enquiry and transaction requests without the need to send any physical documents or visit the branch.

What can I do on DBS IDEAL loan services?

You can:

Access comprehensive range of loan services including enquiry of outstanding loan facilities
Submit loan servicing requests* such as new loan drawdown, loan rollover, interest rate fixing, scheduled payment and early loan settlement (partial/full)
Approve your loan servicing requests via DBS IDEAL mobile app with simple tap and swipe verification, eliminating the need to manually enter OTPs (one-time passwords).
Obtain instant notification of transaction status via email and SMS upon completion of processing.
View loan eStatements/eAdvices and retrieve historical transactions made on your loan accounts.
Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module

*Excludes Syndicated Loans, Property Loans and Equipment Financing.

	Who can apply?
	All DBS corporate customers having outstanding loan facilities with the Bank can apply for DBS IDEAL Loan Enquiry & Transactions Services to access the full suite of transactions services available on DBS IDEAL platform.

How do I apply for Loan Enquiry & Transaction accesses?

1. If you already have Transaction Services, you can apply for Loan Enquiry & Transaction Services through the IDEAL Maintenance form.

2. If you have Enquiry Service only and want to apply for Loan Enquiry & Transaction Services, please use the IDEAL Application Pack.

Please fill up the relevant sections. In addition, under Service(s) & Role(s), please tick Loan Transaction Maker and/or Loan Transaction Authoriser and Loan Enquiry.