DBS MAX Merchant Services

At a Glance

With DBS MAX Portal, you can add on new collection methods, reconcile accounts effortlessly, and view transactional insights to grow your business – all on a single platform.

If you are an existing DBS SME Banking customer, you can sign up for DBS MAX App instantly in a few steps via DBS IDEAL. View the Quick Start Guide below to find out more!

What’s more, DBS MAX App helps you manage your collections with incoming payment notifications, giving you confidence that payments have been received. For more information, please read our FAQs below.

Features & Benefits

MAX efficiency

Seamless reconciliations and refunds via a single portal.

Reconciliations are now simpler with a single report across Cards, PayLah!, and PayNow transactions. From your POS terminal and ordering kiosk, to e-commerce site and mobile app, we’ve got them all covered.
Issue refunds easily with a few clicks via the portal.

MAX flexibility

Keep up with your evolving business needs.

New outlet, online expansion, or need a change of user access? No problem. DBS MAX Portal allows you to manage day-to-day operations with a fully self-served platform.

MAX clarity

Better decisions through data.

What are your customers buying? Which outlet is performing best?

With DBS MAX portal, you’ll have both the big picture as well as the detailed view of your business to spot trends, preferences and opportunities to help you make your next move with confidence.

Quick Start Guide to DBS MAX Portal

Existing DBS SME Banking customer?

Log into DBS IDEAL to sign up for DBS MAX App via the Merchant Services tab. Get started with DBS MAX App in a few clicks, instantly!

Collecting cashless payments

Setting up outlets

Setting up user roles

Returns and Refunds

Analytics and more

Frequently Asked Questions (FAQ)

DBS MAX App

	How do I know if I have received payment on DBS MAX app?
	When payment has been received, in-app notification and push notification will be sent to your device. You may also check the “History” tab in the MAX app to view your received payments. Please do not rely on customer presented screenshots to confirm payments.

	How to enable push notifications on DBS MAX App?
	○ iOS Go to your device Settings, select Notifications. Select DBS MAX. Under Allow Notifications, toggle the Switch On. ○ Android Go to your device Settings, select Notifications. Tap on App notifications and select DBS MAX. Under Allow Notifications, toggle the Switch On.

DBS MAX Portal

	How can I sign up to DBS MAX Portal?
	You will need to open a DBS Corporate Account and then at the same time apply for DBS IDEAL. You will automatically have access to DBS MAX Portal.

	I am an existing DBS Corporate / SME Banking customer, how can I access DBS MAX Portal?
	If you are an existing DBS IDEAL transact user, the DBS MAX portal will automatically be availed to you. Simply log into IDEAL and click on “Merchant services” on the left navigation bar. To apply for IDEAL transact access, submit your request via File Exchange Centre in IDEAL transact.

	What is the cost of DBS MAX Portal?
	Access to the portal is free for all DBS Corporate and SME Banking customers.