Make an Online Reservation

Thank you for your strong support for our online reservation service! All slots for Reservation #1 (07-12 January 2025) have been fully taken up. Our next reservation service will be available on 13 January 2025.

You can also obtain new and Fit notes from our pop-up ATMs or Fit notes only from our network of 1,200 regular cash machines.You can also consider cashless gifting with DBS QR Gift.

Part of: Guides > Lunar New Year Notes Exchange For DBS Treasures

Important Information

Thank you for your interest in our online reservation service! All slots are fully booked.

Our next reservation will be available on 13 January.

For customers who were unable to secure a slot, you may still obtain new notes via our 57 pop-up ATMs and Fit notes at 15 pop-up ATMs located island-wide starting 14 January, or make withdrawals from our network of 1,200 regular ATM machines, which are available 24/7.

In the spirit of celebrating LNY sustainably, we recommend going cashless and more environmentally friendly gifting alternatives. Visit go.dbs.com/sg-lny2025 for more information.

How to reserve your LNY new notes and Fit-for-Gifting notes online

Visit our secured online notes reservation portal.
Enter your NRIC/Passport Number/Malaysian NRIC, followed by the last 4 digits of your ATM/Debit/Credit Card number, and/or PIN (For Wealth clients only).
Note: Never disclose your digibank User ID, PIN & One-Time Password (OTP) to anyone. DBS will never request for your PIN, password or OTP.
Select your preferred branch/centre, date, and time of collection.
Indicate the number of notes you require for each denomination and the number of DBS QR Gift Packs if required.
Confirm your details and selection. You will receive a confirmation email within 24 hours after your submission.
Collect your reserved notes and DBS QR Gift Packs at the selected branch/centre during the specified date and time.

Accepted Card Types

Card Type	Login with
Any DBS or POSB ATM or Debit Cards	Last 4 digits of card number and card PIN
Any DBS or POSB Credit Cards that are linked to your existing Current or Savings account	Last 4 digits of card number and card PIN

Frequently Asked Questions

Why do I require my ATM/Debit/Credit card and PIN to place a reservation?

You need to have an ATM/Debit/Credit card that is linked to a Deposit Account before you can log in to place your reservation. Card and PIN are required to verify that the individuals logging in are customers of the bank.

What is the maximum amount I can reserve per reservation?

The maximum amount for Lunar New Year new notes exchange is capped at S$6,900 and S$35,000 for Fit* notes per customer. Learn more about the denominations available.

How many reservations slots can I book?

You can only book ONE reservation slot for LNY notes exchange throughout the online reservation period. This is to allow more customers to enjoy the online reservation service.

Will I be able to cancel/amend my reservation?

You will not be able to amend your reservation after submission. Any uncollected reservations will be kept for 3 business days after the selected collection date. The reservation will be deemed as cancelled if uncollected within the period, and the total amount will be credited back into your selected DBS/POSB account.

What do I need to bring on the date of collection and can I authorise someone to collect the notes on my behalf?

As we need to verify your identity via your original NRIC/Passport, this service is personal-to-account holder and hence not available for a third-party collection.

How will you debit the amount I have reserved online?

The amount will be debited from your nominated DBS/POSB account which you have selected at the point of reservation. You may choose any DBS/POSB Savings, Autosave, POSB Current Account, Multi-Currency or Multiplier Account.

We will debit your account for the amount up to 3 business days prior to the collection day/date you selected online.