Tender Events (SRS and CPFIS)

Check and/or accept the offer via DBS digibot which is convenient, seamless and available 24/7.

Important information

This option is only for customers with shares/warrants held with DBS under the CPF Investment Scheme (CPFIS) and/or Supplementary Retirement Scheme (SRS).
If you do not wish to accept the offer made by the offeror to acquire the offer shares held by you, you do not need to proceed/submit and no further action is required.
If you are intending to accept the offer made by the offeror to acquire the offer shares held by you, please be reminded to submit your instructions before the deadline or the offer will lapse.
You will not be allowed to submit any instructions after the deadline.
Your submitted instruction will be final and irrevocable.

Check and/or accept the offer

Select the applicable links below:

For SRS Account

For CPFIS Account

FAQs for Tender Events

How do I check where my shares are held?

Please check your holdings:

via digibank.
via your DBS CPF Investment Scheme and/or Supplementary Retirement Scheme (SRS) Account Statements.

How will I get notified when there is a tender event?

Shareholders who have purchased shares before the balance capture date under the CPF Investment Scheme (CPFIS) and Supplementary Retirement Scheme (SRS) will receive a notification SMS and/or letter which will be mailed to the address registered with the bank. You may check the timetable of key events via the company’s circular/website or the SGX-ST’s website https://www.sgx.com.

When can I expect to receive the notification SMS and letter?

Shareholders will receive a notification SMS and letter from the bank within 3 business days after the announcement from the Offeror on the despatch of the Offer Documents. You may check the timetable of key events via the company’s circular/website or the SGX-ST’s website https://www.sgx.com.

What can I expect for a tender event?

In response to a tender event, shareholders can do one of the following:

Accept the offer at the offer price
Choose not to accept the offer and let the offer lapse and become void

Please refer to the notification letter and/or SMS sent to you for the full details. Otherwise, for updates and announcements, please refer to the respective company’s website and SGX-ST’s website https://www.sgx.com.

What are the channels* for checking and/or accepting the offer?

Digital (DBS digibot)
- You may submit your instructions via our bank’s digibot above.
Branch
- Complete the application form enclosed in the notification letter. The completed form must be submitted at a DBS/POSB branch. More details can be found in the letter.

*Submission channels may vary with each corporate action event and is made available at the bank's discretion. Email channel may be employed for specific corporate action events. Please refer to the specific corporate action letter for details.

How do I submit my instructions via the DBS digibot service?

Simply click on the applicable links above and DBS digibot will launch at the bottom right of the public website.
Follow the guided conversation to check and/or submit your instructions.
Please ensure pop up blocker is disabled for authentication purpose.

What happens if I am currently living overseas?

Shareholders with registered addresses outside Singapore as at the balance capture date will still receive a copy of the letter sent via ordinary mail. However, as tender events are time-sensitive, shareholders should use DBS digibot to check their eligibility and submit their instructions.

I have submitted my application; when will the Cash and/or security proceeds be credited?

The Cash and/or security proceeds will be credited to your respective accounts approximately 14 days* after the offer has been declared unconditional or upon the receipt of your instruction, whichever is later.

You may view your holdings via digibank/monthly account statement.

*Please note that the timeline above is indicative only and is subjected to change. For updates and announcements, please refer to the respective company’s website and SGX-ST’s website https://www.sgx.com.

I have misplaced my notification letter, how do I get a new copy?

DBS digibot will also retrieve your total number of shares/warrants held as at balance capture date and guide you in submitting your tender instructions.

I have already submitted my application; can I revoke the application?

No, any submitted instruction is irrevocable.

What happens if I submit multiple instructions?

Shareholders should avoid submitting instructions more than once as it will be counted as a duplicate application and might be rejected.

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