Go Travel with DBS | DBS Singapore

Getting ready to travel? Travel worry-free with our below guides!

Planning your travel is exciting and can be rewarding if done well.

Whether you are hitting the road or taking to the skies, we have useful information that can help you travel worry free.

1.

Planning your travel

Apply for Temporary Credit Limit Increase

Apply for a Credit Card Temporary Limit Increase via digibank online or Online Form

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Enable/Disable Card for Overseas Use

Learn how to enable / disable your card's overseas usage easily using digibank or at our DBS/POSB ATM.

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Transact & Withdraw Foreign Currency Overseas

Enable your Card for overseas usage to transact and withdraw foreign currency overseas. Avoid foreign exchange and debit card fees by using a DBS Visa Debit Card linked to any of our multi-currency accounts (e.g. My Account or Multiplier).

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Update ATM/Debit Card Limit

You can change your Debit Card's spending limit via digibank.

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Credit Card Payment Cut-off Times

Perform instant payment for your DBS/POSB Credit Cards via digibank. Alternatively, other non-instant channels includes Phone Banking, ATM, AXS, GIRO, Cheque and Cash Payments.

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Overseas Card Transaction Fees

Transactions made overseas or through overseas-based online merchants (including refunds and reversals) are subject to foreign transaction fees of up to 3.25%.

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2.

Insuring your Travel

Complimentary Travel Insurance

Book a flight originating from Singapore through DBS Travel & Leisure Marketplace and receive Complimentary Travel Insurance!

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TravellerShield Plus

Purchase TravellerShield Plus Travel Insurance today and enjoy a hassle-free holiday!

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3.

DBS Travel & Leisure Marketplace

Book your Holiday via DBS Travel & Leisure Marketplace

DBS Travel & Leisure Marketplace is a platform for you to search and book flights via the DBS Website.

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Make Payment on DBS Travel & Leisure Marketplace

Pay for your Flight tickets with your DBS/POSB Credit or Debit Card. Redemption of your DBS Points/POSB Daily$ can also be made during payment to offset your booking amount.

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Manage your Flight Bookings

Login to DBS Travel & Leisure Marketplace and proceed to 'My Purchase History' to retrieve your upcoming and past flight bookings.

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Complimentary Travel Insurance

Complimentary travel insurance will be provided for flight bookings through DBS Travel & Leisure Marketplace, subject to 1 insurance coverage per customer per period of booking.

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Update Email Address

DBS Travel & Leisure Marketplace Booking Confirmations will be sent to your bank registered email address, you can update via digibank, ATM/Debit/Credit Card & Singpass or using our Video Teller Machine (VTM).

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Travelling overseas should be a fun and relaxing experience.

Whether you are hitting the road or taking to the skies, we have useful information that can help you travel worry free.

1.

Transaction Issues

Declined Transactions

Common reasons include card not activated, insufficient credit limit or incorrect card details being entered.

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Unable to Withdraw and Transact

Common reasons include exceeding daily withdrawal limit, using an expired or blocked card, card not activated for overseas usage or not supported by overseas ATM.

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PIN & PAY

Without PIN & PAY function available, DBS/POSB Debit & Credit Cards will follow the usual Signature/Contactless based international payment methods for transactions performed in foreign countries.

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Reset Card PIN

Change your Card PIN immediately via digibank, Online Form or Video Teller Machine (VTM).

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Update ATM/Debit Card Limit

Learn how you can update your ATM/Debit Card's NEsTS, Spending, Withdrawal and 3rd Party Funds Transfer limit instantly via digibank.

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2.

Cash Withdrawal

Change overseas funds transfer limits

Increase your limit up to S$200,000 easily using digibank.

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Cash Advance

Get instant cash when you need it.

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Cash Advance Fee

Cash Advance Fee of 8% will be levied on the amount withdrawn per transaction, subject to a minimum of S$15 per transaction.

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Overseas Withdrawal Charges

Withdrawal fees are waived if you withdraw using Plus/Cirrus/UnionPay Card via Westpac Group ATMs in Australia and DBS Hong Kong, Plus/Cirrus Card in DBS Taiwan and Plus Card via DBS ATMs in India and Indonesia. There will be a fee for withdrawals via all other overseas ATMs.

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3.

Report Lost or Stolen Card

If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly.

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Welcome home, we hope you had a fruitful trip.

Complete your travel on a sweet note with these useful tips.

1.

Safeguard your Card

Enable/ Disable Card for Overseas Use

Learn how to disable your card's overseas usage easily using digibank or at our DBS/POSB ATM.

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Customise your Card Functions with Payment Controls

Payment control allows you to enable the functions that you need and disable what you don't.

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Update ATM/Debit Card Limit

You can change your Debit Card's spending limit via digibank.

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2.

Track your spending

Check Credit Card Transaction Details

Credit Card transactions are not immediately reflected in your statements. Learn how you can make use of our digital solutions to check your recent transactions.

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View Debit Card Transaction Details

You can now check your debit card transaction details, whether it is settled, pending or declined via digibank mobile!

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Check Account Transaction

You can check your transactions using DBS digibot, digibank and Phone Banking.

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View your eStatements and eAdvices

Simply login to digibank to access and view your statements or retail advices online at your convenience.

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Understanding Statements

Simply login to digibank to access and view your statements or retail advices online at your convenience.

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Pay Credit Card Bills

You can pay credit cards bills easily using digibank and other self-service machines.

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3.

Benefits & Rewards

Convert DBS Points to Miles

You can convert your DBS Points to KrisFlyer miles, Asia Miles, Qantas Points or Air Asia BIG Points via DBS Rewards Website.

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Redeem Rewards or Offset Spending using DBS Points, Daily$ & Safra$

You can redeem DBS Points, Daily$ & Safra$ easily via DBS PayLah!, digibank, DBS Rewards website, or Pay with Points In-Store and online on participating merchants’ website/mobile app.

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Check your DBS Points, Daily$ & Safra$

Check your available DBS Points, Daily$ & Safra$ via DBS PayLah!, DBS digibot, digibank, your monthly statement, or DBS Rewards website.

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DBS Points Expiry

Some DBS Credit Cards have no expiry dates for DBS Points! For those with expiry dates, DBS Points will expire one year from the quarterly period in which they were earned.

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3.

TravellerShield Plus Assistance

Submit TravellerShield Plus Claim

Submit your claims online within one month after your return to Singapore with all supporting documents.

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