De-enrol to eStatements and eAdvices

You may de-enrol from eStatements or eAdvices via digibank Online and you will start receiving paper statements or advices from the following month onwards.

Part of: Guides > Your Guide to digibank

How to De-enrol to eStatements and eAdvices

There are various channels which you may De-enrol to eStatements and eAdvices with us. The most convenient method would be via digibank mobile.

digibank online
  • Log in to digibank Online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Request and click on Manage eStatement and eAdvice.
  • Change the Statement Preference to eAdvice/eStatement for the account you wish to receive paper-based advices/statements.
  • Select your eAdvice/eStatement notification preference and click Next.
  • Verify your details and click Submit.

More information

  • Notifications will be sent when your eAdvices/eStatements is ready for viewing or when you opt-in and/or opt-out of eAdvices/eStatements.
    Please note SMS notification is not available for eAdvice.
  • Upon opt-out for eAdvice/eStatement, you will receive paper-based statements via mail from the next valid transaction/statement cycle onwards.
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