Purchase Cashier's Order
Purchase Cashier’s Order online and have the option to receive it via mailing or self-collect at your selected branch.
Important information
- The Cashier’s Order service fee are as follows:
- S$3 per Cashier’s Order purchased online here.
- S$15 per Cashier’s Order purchased at DBS/POSB branches.
- Funds will be deducted by the next working day. Do ensure that you have sufficient funds in your DBS/POSB debiting account before submitting the application.
- Online purchase is only available to customer with digibank login credentials and a DBS/POSB current/savings account.
- For self-collection, 3rd party authorisation is not allowed. You must bring your NRIC/Passport personally at your selected branch for collection.
| Cashier’s Order is issued to own name | Cashier’s Order is issued to 3rd party (not own name) | |
|---|---|---|
| Mail to your registered mailing address | Yes | No |
| Self-Collection at Full Service DBS/POSB Branch | Yes | Yes |
How to Purchase Cashier's Order
There are various channels which you may purchase Cashier's Order with us. The easiest method to purchase Cashier’s Order would be via online application.
Online Application
- Click here to purchase your Cashier’s Order.
- Login with your digibank User ID and PIN.
- Verify your particulars populated are accurate.
To make changes, learn more about updating your particulars instantly. - Select your debiting account number and purpose of Cashier’s Order.
- Select your mode of collection:
- Mail it to yourself (Receive within 5 working days)
-
Self-collect on the next working day (Monday – Friday) after 2pm at your selected Full Service DBS/POSB Branch*
- Select your preferred branch for self-collection
- Enter your payee’s name to be printed on cashier’s order
- Enter your Cashier’s Order Amount.
(minimum of S$5, up to S$100,000 per Cashier’s Order) - Review your details and click Submit to confirm your request.
- An acknowledgement email will be sent to your registered email address.
Branch
If you need Cashier’s Order urgently or if you do not have a digibank login credentials, you may visit our branch directly.
- Present your NRIC/Passport upon application and collection;
- You need to hold a valid DBS/POSB Current or Savings Account;
-
Processing time is around 30 minutes.
(Please arrive at the branch at least 30 minutes before it's closing time)
More information
- *To identify Full Service Branches, look for branches in the Branch Locator that do not indicate 'Financial Planning' or '24/7 Self-service' or 'Work Permit Account Service Centre'.
Frequently Asked Questions
Will my Cashier’s Order expire and what is the process of getting a refund of an expired cashier’s order?
Yes, Cashier’s Order is valid for 6 months from date of issuance, unless otherwise stated on the Cashier’s Order. You can request for a refund from your expired Cashier’s Order to either your debiting account or another account with DBS/POSB Bank. To obtain a refund, simply visit any DBS/POSB Full-Service branch with your original Cashier’s Order & NRIC or valid passport.
Can I cancel a Cashier's Order? Are there any charges?
Yes. You will need to submit your cancellation request together with the original Cashier's Order at any of our branches. We will credit the funds to your designated account. The cancellation fee is currently waived but we reserve the right to review and revise the cancellation fee from time to time by giving you at least 30 days' prior notice.
What should I do if my cashier’s order is lost/stolen/damaged?
If your Cashier’s Order is lost, stolen, or damaged, you may request for payment on the Cashier's Order to be stopped. You can request for a replacement or opt for a refund at any of our DBS/POSB branches. You will need to complete the Cashier's Order/Demand Draft – Indemnity for Stop Payment form and provide a notarised consent of the Payee in writing. There will be a handling charge of S$15.
I’m unable to collect my Cashier’s Order at my selected branch. Can I change the branch of collection?
No, you will not be able to change the branch that you have chosen for collection. Please review your selection of collection details before proceeding with the purchase.
Self-collecting of Cashier’s Order can only be done after 2pm. If you are unable to collect it within the stipulated date and time, we will hold your Cashier’s Order for 7 days from the day of request before disposing it. If that happens, your funds will be credited back to your account.
Self-collecting of Cashier’s Order can only be done after 2pm. If you are unable to collect it within the stipulated date and time, we will hold your Cashier’s Order for 7 days from the day of request before disposing it. If that happens, your funds will be credited back to your account.
I submitted the wrong amount for my Cashier’s Order, how can I make amendments?
No amendments can be made after submission of request, please wait for your Cashier’s Order to be mailed to you/collect it at the branch before requesting for cancellation. For cancellation, please refer to Can I cancel a Cashier's Order? Are there any charges? FAQ.
I have requested ‘Mail to myself’ option but did not receive my Cashier’s Order.
For ‘Mail to myself’ option, your Cashier’s Order will reach you within 5 working days after submission. If you have not received it, please visit any of our branches with your NRIC/passport to request a stop-payment.
Which accounts can I use to purchase Cashier’s Order?
You can use any of your current or savings accounts to purchase a Cashier’s Order. Kindly note that joint-all or trust accounts cannot be utilised for this purpose.
What alternatives do I have to using Cashier’s Order?
You can use our DBS/POSB digibank app to conduct all your payment needs which are simple, secure and free. For more information, you can refer to our Electronic Funds Transfer page.
Where can I find more information about service fee?
For more information regarding Cashier’s Order service fee, please refer to our Deposit Guide.
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