Reasons for Delayed Overseas Funds Transfer
Find out what are the possible reasons your overseas funds transfer is delayed.
Part of: Guides > Your Guide to Overseas Funds Transfer
Important information
- We move your money during business days in Singapore. However, things may take a little longer if the location you’re sending to has a national holiday. Do check out from time to time.
- There may be occasional delays caused by unforeseen issues with our payment partners and local markets.
- DBS Remit to Malaysia: Any remittance made on Malaysia, Singapore or United States holidays will be processed on the next working day.
Cut-off time and/or Public Holidays
- For locations where DBS Remit is available, there is a daily cut-off time. Do ensure that your DBS Remit is sent before the cut-off time so that the transaction is processed on the same working day.
- If your transaction is submitted before a weekend or on a public holiday in the sending or receiving destination, the transaction will be processed on the next working day instead. Refer to the table below for the next available working day.
Upcoming Remittance Delays
Location Cut-Off Date Next Processing Day Japan 10 Feb 25 12 Feb 25 Thailand 11 Feb 25 13 Feb 25 United States 14 Feb 25 18 Feb 25 Malaysia 14 Feb 25 18 Feb 25 Japan 21 Feb 25 25 Feb 25 India 25 Feb 25 27 Feb 25
Country Specific Arrangement
- View more details on your transfers to specific countries.
Inaccurate or Missing Information
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Providing incorrect instructions in your overseas transfer may lead to financial losses for you and/or your beneficiary. To avoid this, always ensure the following:
- Accurate recipient information
- Use the recipient’s full name as per their bank records. Avoid nicknames or abbreviations. To update Recipients’ names, refer to 3 Steps to Ensure Accurate Recipient Name.
- Provide the recipient’s full postal address, ensuring no missing or extra letters and digits.
- Correct Currency and Payment Details
- Confirm the transfer amount is in the desired currency.
- Select the Purpose of Payments (for selected countries)
- Accurate recipient information
- No amendments can be made to DBS Remit Corridors. Ensure all recipient details match the recipient bank’s records before completing your online transfer.
Mandatory Regulatory Checks
- Additional checks for anti-fraud or anti-money laundering purpose may cause processing delays. In most cases, it is not expected of the beneficiary and/or agent bank to share the reason for the checks or delays.
- In such situations, you may be asked to provide additional information if the transfer is intended for the said recipient.
- In line with regulatory guidelines, we may reach out to you for remittances that are submitted without Recipients’ full names as per their bank’s records to request for clarification or official proof of identity i.e. ACRA business registration details, invoice references, or national identity documents is provided. Transactions may be cancelled if required information is not provided within 24 hours of request.
- Please note that any incomplete transfer request will be cancelled to minimise your risk if the requested documentation is not provided within 24hrs.
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