Reset digibank PIN
If you have forgotten or wish to change your digibank PIN, you can update it through your digibank Mobile App or our website.
Part of: Guides > Your Guide to digibank
How to reset digibank PIN
There are various channels which you may reset digibank PIN with us. The most convenient method would be via digibank mobile.
digibank mobile
- Launch your digibank Mobile App and select Log In.
- Tap Forgot your PIN?, and indicate your Identity Type, Identity Number and Date of Birth.
- Tap Next and select the option that you like to identify yourself via:
- Debit / ATM Card; OR
- DBS Secure Device (Token)
- After identification, Enter New PIN and tap on Set New PIN to complete the reset of your digibank PIN.
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DBS Website
- Visit our digibank online login page.
- Click on Forget PIN.
- Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
- Authenticate your request using your Debit/ATM card details or DBS iB Secure Device.
- Enter your new digibank PIN.
- Re-authenticate using DBS iB Secure Device or SMS OTP, and your PIN will be changed immediately.
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