Deposit Cheque Wrongly
Made a mistake when depositing your cheques? Find out what you should do for the different situations listed here.
Types of wrongly deposited cheque scenarios
Account number not indicated on Cheque
- Outcome: DBS/POSB Bank will reject the cheque and mail it back to the issuer.
- What to do: Inform your cheque issuer that the cheque will be sent back to them within 3-5 working days for DBS/POSB Cheques or 6-10 working days for Other Bank's Cheques.
Wrong account number indicated on Cheque
- Outcome: DBS/POSB Bank will reject the cheque and mail it back to the issuer.
- What to do: Inform your cheque issuer that the cheque will be sent back to them within 3-5 working days for DBS/POSB Cheques or 6-10 working days for Other Bank's Cheques.
Other Bank’s Cheque deposited into DBS/POSB cheque deposit box
- Outcome: DBS/POSB will reject the cheque and mail it to the respective bank for return to the issuer.
- What to do: Inform your cheque issuer that the cheque will be sent back to them by the issuing bank within 6-10 working days.
DBS/POSB Bank Cheque deposited into Other Bank’s cheque deposit box
- Outcome: The respective bank will reject the cheque and send it back to DBS/POSB for return to the issuer.
- What to do: Inform your cheque issuer that the cheque will be sent back to them by the issuing bank within 6-10 working days.
Cheque deposited before date indicated on Cheque
- Outcomes:
- If the clearing date differs by 1 day, DBS/POSB will attempt to clear the cheque on the next day without rejecting the cheque.
- If the clearing date differs by more than 1 day, DBS/POSB will reject the cheque and send an image of your cheque to your registered mailing address within 3-5 working days.
- What to do: Retrieve the image return document mailed to you and re-deposit it on or after the date indicated on the cheque.
Cheque accidentally deposited into receipt bin
- Outcome: Cheque will be disposed.
- What to do: Inform your cheque issuer to cancel and re-issue a new cheque.
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