Frequently Asked Questions
Am I eligible to participate in the promotion?
This promotion is eligible for new to DBS/POSB Credit Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.
What are the requirements for qualifying for the promotion?
Simply take the following steps:
- Apply for the DBS Altitude Card online by 15 July 2024 with the promo code of your choice.
- Make a min. of S$3,000 qualifying spend within 60 days from card approval date.
When can I expect to receive the DBS Points?
Miles will be credited in the form of DBS Points:
- Bonus miles: The DBS Points will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.
- Annual Fee miles: The DBS Points will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.
- Base miles on local / overseas spend: The DBS Points will be credited to your Card Account on the next day after the retail purchase transaction is posted to the Card Account.
What transactions do NOT count towards the qualifying spend?
You may refer to Clause 7 of the terms and conditions for the list of exclusion.
How can I check the merchant category of the posted transactions in my credit card account?
You may check the merchant category of the posted transactions via DBS digibot:
- Step 1: Click on the digibot icon located at the bottom right of DBS website
- Step 2: Type Check Recent Transactions into the chat > Click Check Transactions > Proceed to Check Recent Transactions
- Step 3: Click Authenticate me
- Step 4: Complete the authentication using either your iBanking Login or Card & PIN
- Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > Type of transactions (Unbilled Transactions / Billed Transactions)
