Frequently Asked Questions
Am I eligible to participate in the Promotion?
This Promotion is eligible for new to DBS/POSB Credit Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.
How to participate in this Promotion?
Simply take the following steps:
- Apply for the DBS Altitude Card online by 31 Jan 2025 with the promo code of your choice.
- Make a min. qualifying spend of S$800 within 60 days from Card Approval Date.
When can I expect to receive the DBS Points?
Miles will be credited in the form of DBS Points:
- Sign-up Miles: The DBS Points will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.
- Bonus Miles for Annual Fee: The DBS Points will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.
What transactions do NOT count towards the qualifying spend?
You may refer to Clause 7 of the terms and conditions for the list of exclusion.
How can I check the merchant category of the posted transactions in my Credit Card Account?
You may check the merchant category of the posted transactions via DBS digibot:
- Step 1: Click on the digibot icon located at the bottom right of DBS website
- Step 2: Type Check Recent Transactions into the chat > Click Check Transactions > Proceed to Check Recent Transactions
- Step 3: Click Authenticate me
- Step 4: Complete the authentication using either your iBanking Login or Card & PIN
- Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > Type of transactions (Unbilled Transactions / Billed Transactions)
