Guide to making TravellerShield Claims
- For emergency assistance when overseas: Call MSIG Assist 24-hour hotline at +65 6827 2728
- To make a claim: Call MSIG 24-hour Claim hotline at +65 6827 7660 within one month upon your return to Singapore
Types of Claims and Documents required
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Medical report and original Medical receipt/bills
- Death Certificate and Letter of Administration or Grant of Probate (in the event of Death)
- All other documents which can facilitate the consideration of claim
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- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Medical report and original Medical receipt/bills
- All other documents which can facilitate the consideration of claim
|
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Travel deposit receipt and airlines written confirmation on the reason for disruption/ interruption to the trip
- Hotel accommodation confirmation advice
- All other documents which can facilitate the consideration of claim
|
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Travel deposit receipt and airlines written confirmation on the reason for disruption/ interruption to the trip
- Hotel accommodation confirmation advice
- All other documents which can facilitate the consideration of claim
|
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Police report
- Purchase invoices for items claimed
- All other documents which can facilitate the consideration of claim
|
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Police report
- Rental vehicle receipt and agreement, documentary proof of accident and excess receipt/repair invoice
- All other documents which can facilitate the consideration of claim
|
- Basic documents including:
- claim form,
- travelling schedule,
- airline ticket,
- boarding pass and
- a copy of passport/ Identity card of claimant
- Police report
- Correspondence from third party (when other parties making a claim against you)
- All other documents which can facilitate the consideration of claim
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