• What‘s the new DBS iBanking experience about?
    We‘re launching a new and enhanced look for our DBS iBanking platform to improve your online experience. From December 2014, we‘ll invite selected customers to experience the new DBS iBanking platform before opening it to the rest of our customers in January 2015.
  • What changes can I expect to see on DBS iBanking?

      The key changes are:

    • Simpler, more intuitive top navigation menu
    • Refreshing new look with illustrative graphs
    • Customisable quick links & account nicknames

    These new features will bring you greater convenience with easier access to your favourite transactions. In addition, the refreshing and intuitive design will make your online banking experience a more pleasant one.

  • Will you be launching any new features?

      Yes. We are launching the following new features:

    • Live Chat
    • Contact Us
    • Make an e-Appointment with your Relationship Manager (RM)
    • Portfolio Allocation Chart to view a breakdown of your current assets
  • Why are you making changes to DBS iBanking?

    We believe in constantly upgrading and improving DBS iBanking to stay relevant to your needs and provide the best possible online banking experience.

  • What will happen to my existing bill payment and funds transfer arrangements? Do I need to set them up again?

    We‘d like to assure you that the revamp will not affect your current bill payment and funds transfer arrangements. You may perform your transactions as usual.

  • Can I choose to return to the old DBS iBanking platform once I‘m on the new one?

    Once you‘re on the new platform, you will not be able to access the old one.

  • How can I provide feedback on the new site?

    Your online experience is important to us. To give us feedback, simply click on this link.
    Alternatively, if you encounter any problems, please contact our customer service officers at 1800 111 1111 or 65-6327 2265 (Overseas) for assistance.