Joint-Alternate My Account Application

Using Singpass

Proof of Residential Address (if address used differs from Myinfo)
  1. Provide any one of the following documents that shows your current residential address
    • Front and back of NRIC or
    • Local utility bill or
    • Telecommunication bill or
    • Local bank / credit card statement
  2. Name and address should match that on your application form.
  3. Document must be dated within 3 months before the date of application.

Note:

  • Residential address must be valid. (P.O. Box, Care-of, Office and School address are not acceptable)
  • Tenancy agreement is not acceptable proof of residential address.
Proof of Tax Residency (if declared tax residency is not Singapore)
  1. Provide any one of the following documents for each country/jurisdiction of tax residency declared
    • Passport or
    • National identity card or
    • Others (residence permit/work pass/student pass/birth cert/ government-issued documents from tax authority showing recent filing of income tax)
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
Proof of Mobile ownership (optional, only if registered mobile is a recycled number)
  1. Provide a copy of either
    • Telco bill or
    • Telco confirmation letter1
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Note:

  • If the Telco bill is not under your name, proof of relationship between you and telco bill owner might be required.
  • 1Telco confirmation letter can be obtained from your telco provider (Singtel, Starhub, M1, etc).

Not using Singpass

Identity Card
  1. Provide a copy of either
    • Front and back of NRIC or
    • Valid Re-entry Permit and Passport (For Singapore Permanent Resident).
  2. Identity Card No. and personal details should match that on your application form.
Proof of Residential Address
  1. Provide any one of the following documents that shows your current residential address
    • Front and back of NRIC or
    • Local utility bill or
    • Telecommunication bill or
    • Local bank / credit card statement.
  2. Name and address should match that on your application form.
  3. Document must be dated within 3 months before the date of application.

Note:

  • Residential address must be valid. (P.O. Box, Care-of, Office and School address are not acceptable)
  • Tenancy agreement is not acceptable proof of residential address.
Proof of Tax Residency
  1. Provide any one of the following documents for each country/jurisdiction of tax residency declared:
    • Passport or
    • National identity card or
    • Others (residence permit/work pass/student pass/birth cert/ government-issued documents from tax authority showing recent filing of income tax)
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
Proof of Mobile ownership (optional, only if registered mobile is a recycled number)
  1. Provide a copy of either
    • • Telco bill or
    • • Telco confirmation letter2
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Note:

  • If the Telco bill is not under your name, proof of relationship between you and telco bill owner might be required.
  • 2Telco confirmation letter can be obtained from your telco provider (Singtel, Starhub, M1, etc).

Using Singpass

Identity Card (For Malaysians) / Passport (For other Nationalities)
  1. Provide a copy of:
    • Front and back of Malaysia Identity Card (for Malaysians) or
    • Passport biodata page (for other nationalities)
  2. Details on Malaysian IC or Passport biodata page should match that on your application form.
  3. Passport must not be expired.
Proof of Residential Address (if address used differs from Myinfo)
  1. Provide any one of the following documents that shows your current residential address:
    • Certification letter of employment or
    • Certification letter from school or
    • Certificate of stamp duty or
    • Singapore utility/ telecommunication bill or
    • Singapore bank statement/ credit card statement or
    • In-Principle Approval (IPA) issued by Ministry of Manpower3 or
    • In-Principle Approval (IPA) issued from ICA# or
    • Work permit of foreign domestic worker issue by Ministry of Manpower.
  2. Name and address should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable

Note:

  • Residential address must be valid. (P.O.Box, Care-of, Office and School address are not acceptable)
  • Tenancy agreement is not acceptable proof of residential address
  • 3IPA can only be accepted as either Proof of residential address or Proof of employment, study, or residence in Singapore. It cannot be used for both.
Proof of Tax Residency
  1. Provide any one of the following documents for each country/jurisdiction of tax residency declared:
    • Passport or
    • National identity card or
    • Others (residence permit/work pass/student pass/birth cert/ government-issued documents from tax authority showing recent filing of income tax)
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
Proof of Mobile ownership (optional, only if registered mobile is a recycled number)
  1. Provide a copy of either
    • Telco bill or
    • Telco confirmation letter4
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Note:

  • If the Telco bill is not under your name, proof of relationship between you and telco bill owner might be required.
  • 4Telco confirmation letter can be obtained from your telco provider (Singtel, Starhub, M1, etc).

Not using Singpass

Identity Card (For Malaysian) / Passport (For other Nationalities)
  1. Provide a copy of:
    • Front and back of Malaysia Identity Card (for Malaysians) or
    • Passport biodata page (for other nationalities)
  2. Details on Malaysian IC or Passport biodata page should match that on your application form.
  3. Passport must not be expired.
Proof of Employment/ Study in Singapore/ Dependent or Long Term visit pass
  1. Provide any one of the following documents:
    • Employment or S Pass or
    • Student pass or
    • Dependent/long term visit pass or
    • In-Principle Approval (IPA) issued by Ministry of Manpower5 or
    • In-Principle Approval (IPA) from ICA5 or
    • Certification letter from school6
  2. Name and Foreign Identification Number (FIN)+ details on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Note:

  • 5IPA can only be accepted as either Proof of employment, study, or residence in Singapore or Proof of residential address. It cannot be used for both.
  • 6Only for student. Letter is restricted to official letter from educational institutions or schools under the purview of Council for Private Education or Ministry of Education.
Proof of Residential Address
  1. Provide any one of the following documents that shows your current residential address:
    • Certification letter of employment or
    • Certification letter from school or
    • Certificate of stamp duty or
    • Singapore utility/ telecommunication bill or
    • Singapore bank statement/ credit card statement or
    • In-Principle Approval (IPA) issued by Ministry of Manpower7 or
    • In-Principle Approval (IPA) issued from ICA# or
    • Work permit of foreign domestic worker issue by Ministry of Manpower.
  2. Name and address should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable

Note:

  • Residential address must be valid. (P.O.Box, Care-of, Office and School address are not acceptable)
  • Tenancy agreement is not acceptable proof of residential address
  • 7IPA can only be accepted as either Proof of residential address or Proof of employment, study, or residence in Singapore. It cannot be used for both.
Proof of Tax Residency
  1. Provide any one of the following documents for each country/jurisdiction of tax residency declared:
    • Passport or
    • National identity card or
    • Others (residence permit/work pass/student pass/birth cert/ government-issued documents from tax authority showing recent filing of income tax)
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
Proof of Mobile ownership (optional, only if registered mobile is a recycled number)
  1. Provide a copy of either
    • Telco bill or
    • Telco confirmation letter8
  2. Name on document should match that on your application form.
  3. Document must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Note:

  • If the Telco bill is not under your name, proof of relationship between you and telco bill owner might be required.
  • 8Telco confirmation letter can be obtained from your telco provider (Singtel, Starhub, M1, etc).