As of 31st May 2024, Chubb has made several notable enhancements to TravellerShield Plus, including but not limited to these covers, up to the limits specified in the policy schedule:
For more details, please refer to the Policy Wording. The enhancement will automatically be applied to all active policies with expiry date on 31st May 2024 or later. There is no action required on your end.
Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point, or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later.
Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel, or the date on which the policy is terminated, whichever is earlier.
Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.
Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application.
Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.
You may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at [email protected]
For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.
For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.
Please refer to the policy wording for details of refund.