Learn how to protect yourself and keep the scammers at bay.
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Scam cases continue to be on the rise:
S$41.3 million lost to scammers in Q1 2020*
27.9% higher than the same period last year
As scammers and fraudsters get more sophisticated, we need to #BSHARP and stay vigilant. Here are 4 crucial tips to help keep your accounts safe:
*Singapore Police Force, Press Release 4 May 2020
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Digibank User ID
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Password or PIN
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OTP or Digital Token Approval |
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Bank Account or Card Details |
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| Prevent unauthorised access
to your banking apps by registering only your own biometric details (facial ID or fingerprints) on your device(s). |
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| Having separate passwords for each online account helps to limit your risk. Should a security breach occur, your other accounts remain safe. |
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| Add an extra layer of protection with a strong password. Use a mix of letters, numbers and symbols that aren’t linked to your personal information (e.g. NRIC, DOB, etc.). |
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| Remember! Banks and government agencies will never ask you for your banking credentials. Do not call the number provided in the SMS/email to verify. Get the hotline number from the bank or government agencies’ official website instead. |
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Keep your contact details updated and ensure your transaction alerts on digibank app are turned on, so you are notified of your account activities. |
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Call us immediately at our 24-hour DBS Fraud Hotline at 1800 339 6963 or +65 6339 6963 (Overseas) to report fraudulent transactions, unauthorised access to your banking account and loss of credit/debit cards. |
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Best Bank in the World 2020, Global Finance
World’s Best Bank 2019, Euromoney
Global Bank of the Year 2018, The Banker
Best Bank in the World 2018, Global Finance
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