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Update via digibank mobileHave you move into a new place, changed your mobile number or gotten a brand-new passport? Update the following particulars via digibank mobile now!

Address (Residential/Mailing)

Email Address

Mobile Number

Name

Nationality (e.g. Singapore PR status to Singaporean)

Passport/Foreigner Pass

Others; Job title, Employer etc

Log in to digibank mobile or download now!

Download digibank app

How it worksHere’s a simple guide on how to update your address.On your digibank mobile app

Step 1 : Log in and tap on More.

Step 2 : Tap Update Particulars and select Address Details

Step 3 : Tap NEXT and tap UPDATE

Step 4 : Enter the new postal code, tap FIND ADDRESS. Input Unit No. (if any), then tap SAVE

Step 5 : Tap the account(s) which will use the new address, then tap NEXT

Step 6 : Review your changes and tap CONFIRM to update your Address Details.

Other Guides

Update Email address

Update Mobile number

Update Personal details

Explore more self-service optionsHere are more ways to update your particulars:

	digibank mobile	Singpass (ATM/Debit Card)	digibank online	Video Teller Machine (VTM)	AXS
Address (Mailing)	✓	✓	✓	✓	✓
Address (Residential)	✓	✓	✓	✓	✓
Mobile Number	✓	✓	✓	✓	✓¹
Email Address	✓	✓	✓	✓	✗
Passport Number	✓	✗	✗	✓	✗
Name	✗	✓	✗	✗	✗
Nationality²	✓	✗	✗	✗	✗
Foreigner Pass (e.g. FIN)	✓	✓	✗	✗	✗
Signature Update	✗	✗	✗	✓	✗
Others; Job title, Employer etc	✓	✓	✓	✗	✗

¹Applicable for Work Permit holders only.
²(e.g. Singapore PR status to Singaporean).

digibank mobile

Don’t have digibank mobile app? Save, plan and manage your finances on the go – all in one app, download now:

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digibank Online

Use our online banking platform to update your profile.

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Not yet a digibank user?

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Singpass (ATM/Debit Card)

Use your ATM/Debit Card to retrieve your information from Singpass to update your records with the bank.

Update Now

Do not have Singpass? Register online here

Video Teller Machine (VTM)

Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.

AXS

Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.

Frequently Asked Questions

I’ve left Singapore and I need to update my residential/mailing address. Can I do it online?

Yes. You may use digibank mobile/online to update your overseas address.

What personal details can I update online?

Please refer to the table above.

I just received my new Singapore Permanent Resident status. Can I update my personal ID to my new NRIC?

No, for change of NRIC number you will need to visit any of our branches with your new NRIC, your passport and supporting documentation, where applicable.

How can I remove my office or fax number?

To remove your contact numbers, simply log in to digibank and delete the number and country code.

I’m a foreigner and I just changed my passport; how can I update my new passport number?

To update your passport number, please log in to digibank mobile! You will be required to upload a copy of your new passport bio page.

What’s the difference between residential and mailing address?

Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).

How long does it take for my details to be updated?

Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.

Can I request for a manual form to process my change of particulars?

No, mail-in forms are no longer available. You may update your particulars via digibank. Alternatively, you may explore other options here.

I’ve been notified that my bank statement/letter was returned as my mailing address is invalid. What do I do?

Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit or Credit Card, please submit a new card replacement request after performing the address update.