Quick Links for Self-Service
Searching for other services? View the full list of digital banking self-services that are available 24/7 here.
Popular Inquiries
Looking for quick and easy answers to your questions? Check out our Help & Support articles. Our articles have helped many customers find solutions to popular inquiries, such as:
- Supplementary Retirement Scheme (SRS), contribute before 31st December to be eligible for tax relief.
- Transaction Details, check recent transactions or view e-statements for transactions longer than 6 months
- Receive payments from overseas, international wire transfer details to provide to the sending party
- Home Loans, reprice your existing home loan
- Account Operations: Simplifying Account Opening (Application Process / Documents Required) and Account Closure
Get in Touch with Us
Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.
Share your banking enquiry or feedback via digibot simply by following the steps below:
- Click the "Message Us" button below
- Look out for the chat window that will open on your screen after you select any of the Message Us Options
- Select "Proceed to Authentication" for us to address your account-related enquiries in our reply.
Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.)
Learn more about how we will address your concerns.
Personal Banking | |
DBS Phone Banking and General Enquiries (24/7) | 1800 111 1111 |
(65) 6327 2265 | |
POSB Phone Banking and General Enquiries (24/7) | 1800 339 6666 |
(65) 6339 6666 | |
DBS Wealth Management Phone Banking and General Enquiries | 1800 221 1111 |
(65) 6221 1111 | |
24-Hour Fraud, Scam and Lost Cards Reporting | 1800 339 6963 |
(65) 6339 6963 | |
Housing, Car & Renovation | 6333 0033 |
(65) 6333 0033 | |
Corporate Banking / SME Banking | |
DBS Corporate / SME Banking – Phone Banking & General Enquiries | 1800 222 2200 |
(65) 6222 2200 | |
Click here to locate our branches and their operation hours.
Report Fraud / Scam / Lost Cards
|
24-Hour Fraud, Scam and Lost Cards Reporting |
1800 339 6963 |
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(65) 6339 6963 |
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Alternatively, try out our digital options
Your Guide to Submit Card Transaction Dispute
Here is what you should do when you find an unauthorised card transaction on your DBS/POSB card statement. Learn more.
Suspect you’re a victim of scam?
Find out what you should do next when you suspect you’re a victim of an alleged scam or fraud attempt. Learn more.
Lost or Stolen Card?
If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly. Learn more.
Use Our Digital Services
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