Safeguard your account with these E-payment Guidelines.
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Dear Valued Customer,
E-payment User Protection Guidelines
The E-payment User Protection Guidelines (“E-payment Guidelines") will be effective from 30 June 2019. The E-payment Guidelines aim to provide individuals and sole proprietorships owned by individuals with a common baseline protection from losses arising from isolated unauthorised electronic transactions made from their protected accounts.
As the holder of a protected account, you have duties to safeguard your account. More information on the E-payment Guidelines details can be found here.
We will require your up-to-date contact information such as your e-mail address and mobile number so that we can: |
| Send you transaction notification e-mail alerts so that you will be informed when payments are made from your account; and |
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| Update you on the outcome in the event you report any unauthorised electronic transaction to us. |
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What You Need to Do Now
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| Step 02: |
Mail or submit it at any of our DBS branches. |
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| We will send the transaction notification alerts to the e-mail address provided in the Contact Details Update Form. |
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Existing
DBS IDEAL Users |
| If you wish to receive SMS notifications in addition to e-mail notifications, activate this function via the Alert services in DBS IDEAL. Please note that SMS notifications will be sent to the mobile number provided in DBS IDEAL. |
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Non
DBS IDEAL Users |
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| More information on the MAS E-payment User Protection Guidelines, can be found here. |
Have Questions?
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Terms & Conditions | Privacy Policy | Fair Dealing Commitment | Compliance with Tax Requirements
DBS Bank Ltd Co. Reg. No.: 196800306E June 2019 |
