Terms and Conditions - PayEasy Service

Terms and Conditions Governing the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) Services

Under these terms and conditions, a cheque applied for under the Purchase Cheque (Mail) service is referred to as “cheque” and a demand draft applied for under the Demand Draft (Mail) service is referred to as “demand draft”.

An application for a cheque or a demand draft shall not be taken to have been received or executed by us until you have received our confirmation of receipt of the same.
We shall not be obliged to process any application and shall not be liable for any loss or damage suffered by you as a result of such application not being effected if:-

your account does not have sufficient funds to pay for the relevant amount;
the funds in your account are insufficient to pay for any charges, fees or other sums that may be payable by you to us;
the execution of the application will cause the balance in your account to exceed the credit limit set by us;
the execution of the application will cause any transaction limit set by us to be exceeded;
your account is closed or frozen or inaccessible for any other reason whatsoever; or
any application is, in our opinion, inaccurate, inadequate, incomplete, ambiguous or inconsistent in any way.

You shall be solely responsible for ensuring the accuracy, adequacy and completeness of each application and we shall not be obliged to verify the accuracy, adequacy and completeness of any application. We shall not be responsible for any loss or damage suffered by you as a result of:-

any application being inaccurate, inadequate, incomplete, ambiguous or inconsistent in any way; or
any failure, refusal, delay or error by any third party through whom any cheque or demand draft is sent or delivered to or payment is made to the intended recipient.

Applications shall be irrevocable and binding on you upon transmission and we may but shall not be obliged to act on any request to cancel or amend any applications after it has been transmitted to us. We shall, upon receipt of your request, use reasonable endeavours to act on your request to cancel any application provided that your request is received by us in sufficient time prior to the execution of such application for us to act upon such request. Any request to cancel any application must be effected through written instructions given to us in person at any DBS/POSB branch. Any request through any other means (whether orally, in writing, by facsimile, by electronic mail etc) will not be accepted by us.
You acknowledge and agree that in the case of a demand draft to be issued in foreign currency, the transaction amount displayed at the time of the application is indicative only and we are authorized to debit from your account the actual amount required for the issuance of the demand draft which shall be computed based on such applicable exchange rate prevailing, at the time of the processing, as specified by us.
A cheque or demand draft issued pursuant to an application shall, at your risk, be sent or delivered to the intended recipient by (in the case of a cheque) ordinary post or (in the case of a demand draft) by registered post. You acknowledge and agree that we shall not be responsible for any interruptions, errors, omissions or delays in the issue, delivery or remittance of such cheque or demand draft howsoever arising or non-receipt of the cheque or demand draft by the intended recipient, and we shall be entitled to debit the full amount of such cheque or demand draft issued.
Each cheque shall be valid for a period of two (2) months from the date of the cheque printed thereon. A demand draft shall be valid for a period of six (6) months from the date of the demand draft printed thereon.
Upon the expiration of its validity period, a cheque which has not been presented for payment shall automatically become null and void and the net cheque amount after deducting all applicable fees and charges payable to us shall be refunded directly to your account.
If any cheque or demand draft applied for is lost, stolen, destroyed or not delivered to or received by the intended recipient for any other reason, you must provide us with an acceptable bond or indemnity protecting us against liability with respect to the lost, stolen, destroyed or undelivered cheque or demand draft, in connection with any request you may make for the stop payment or cancellation of the lost, stolen, destroyed or undelivered cheque or demand draft or a refund of the amount of the cheque or demand draft purchased.
We shall not be liable for loss or damage (including any indirect or consequential loss) of whatsoever nature or description which you may suffer or incur or be liable for as a result of or in connection with:

us having honoured and paid out in the ordinary course of business on any cheque or demand draft which we did not know had been lost or stolen; or
us issuing the cheque or demand draft.

You shall indemnify us in full against any claim, demand, action or proceeding which may be made against us and/or any damage, liability, loss and expense including legal costs on a full indemnity basis which we may incur or suffer directly or indirectly in acting upon any application which you may have given or purportedly given in relation to the issuance of a cheque or demand draft or due to your negligence, wilful default, misconduct or breach of any term herein.
You shall pay the following fees and charges where applicable:

Commission charge - a non-refundable commission charge of 1/8% of the Singapore Dollars equivalent of the remittance amount, subject to a minimum charge of S$5.00 and a maximum charge of S$100 (inclusive of goods and services tax) for the issuance of a demand draft, or such other amount(s) as we may determine from time to time.
Stop payment fee - a non-refundable handling fee of S$15.00 (for a cheque) or S$35.00 (for a demand draft) (inclusive of goods and services tax) or such other amount as we may determine from time to time will be charged for each request to stop payment on a cheque or demand draft issued.
Postage charges - in respect of the issuance of a demand draft, the applicable prevailing postage charges. Such postage charges will not be shown at the time of the application but shall be calculated and debited from your account at the time of the processing of the demand draft.
Other fees and charges - all goods and services tax, administrative fees, third party charges and out-of-pocket expenses incurred by us in connection with the Purchase Cheque (Mail) and Demand Draft (Mail) services. We may vary any of the above fees or charges or the basis on which the fees and charges are determined at any time but will, in most cases, give you at least 30 days' notice of the variation before such variation takes effect provided that the variation is within our control. The obligation to give you advance notice does not apply if variations are required in an emergency or where it is not practicable to give such advance notice.

You consent to us and/or any of our personnel disclosing any information relating to and any particulars of your accounts and affairs to the intended recipient or any other third party for the purpose of issuing the cheque or demand draft or arising out of or in connection with the use of the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services.
We reserve the right not to process or execute any application at any time without prior notice to you and without assigning any reason whatsoever and we shall not be responsible for any loss or damage suffered by you as a result therefrom.
We shall be entitled, at its absolute discretion, to determine the order of priority in effecting your application for any cheque or demand draft and any other funds transfer, bill payment and/or other existing arrangements you made with us (including, without limitation, cheques, standing order, Interbank GIRO deductions, etc) on the relevant date.
Notwithstanding the termination of your DBS Internet Banking access or the use of Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services, we may but shall not be obliged to carry out any outstanding application for the issuance of any cheque or demand draft transmitted to us prior to the termination of such access.
We may add or vary any of these terms and conditions at any time but will, in most instances, give you at least 30 days' notice of any variation which relates to fees and charges and your liabilities and obligations before such variation takes effect. We will inform you of other variations in advance. The obligation to give you advance notice does not apply if variations are required in an emergency or where it is not practicable to give such advance notice. The advance notice may be given to you by publication through any media. Upon such publication, you shall be deemed to have notice of such variations or amended terms and conditions. All additions or variations shall take effect and bind you from the date specified in our notice. If you use the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services after such date, you are deemed to have accepted such additions and/or variations without reservation. If you do not accept the additions and/or variations, you must immediately stop using the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services.
In addition to these terms and conditions, the use of the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services is also subject to the Terms and Conditions Governing Electronic Services, the terms and conditions governing demand draft application (where applicable) and our other terms and conditions intended or expressed to govern such products or services linked or related to the Purchase Cheque (Mail) and Purchase Demand Draft (Mail) services, including any additions and/or variations to any of such terms and conditions. If there is any conflict or inconsistency between such terms and conditions and these terms and conditions, these terms and conditions shall prevail.
These terms and conditions are governed by Singapore law. You irrevocably submit to the non-exclusive jurisdiction of the Courts of Singapore.
A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce or enjoy the benefit of any of these terms and conditions. Notwithstanding any term in these terms and conditions, the consent of any third party is not required to vary (including to release or compromise any liability) or terminate any of these terms and conditions.