How to Perform Transaction Signing
Transaction Signing is required when performing transactions such as:
Transfer Funds | Credit Card Payment | Pay Bills | Change Funds Transfer Limits
How to Generate 6 Digit PIN
For some transactions such as Add New Recipient or Funds Transfer above S$15,000 to existing recipients or S$1,000 for One-Time transfers, additional transaction signing is required. Follow the steps below to authenticate with your DBS Secure Device in order to proceed with your transaction:
Depending on which service you perform, you will be prompted to either:
- For update of mobile number:
Enter the red text as displayed on your Internet Banking screen. Simply:
- Press and hold the Sign 1 (white) button on your token until you see a dash on the token screen
- Enter the red digits as shown on your IB screen
- Press the Sign 1 button again to generate an IB secure PIN
- Key in this generated number into IB
For all other transactions:
Enter the 6-digit code sent to your registered mobile phone
Rest assured that both signing types are equally secure and do not compromise your account in any way.
For more information on other types of Transaction Signing, please click here.
Transfer Funds
| Scenario | Signing Value | What to Sign |
|---|---|---|
| For Local Transfers Adding new recipients For Overseas Transfers Adding New Recipients |
6 digit iBanking OTP | A 6 digit iBanking OTP will be sent to your registered mobile phone number. Press Sign1 on your iB Secure Device and enter the 6 digit iBanking OTP. Press Sign1 again. A 6 digit iB Secured PIN will be generated from your iB Secure Device, which needs to be entered in iBanking. |
Credit Card Payment
| Scenario | Signing Value | What to Sign |
|---|---|---|
| Adding New Recipient For Payments When making a credit card payment of more than SGD15,000. |
6 digit iBanking OTP | A 6 digit iBanking OTP will be sent to your registered mobile phone number. Press Sign1 on your DBS Secure Device and enter the 6 digit iBanking OTP. Press Sign1 again. A 6 digit DBS Secured PIN will be generated from your DBS Secure Device, which needs to be entered in iBanking. |
Pay Bills
| Scenario | Signing Value | What to Sign |
|---|---|---|
When performing the following transactions:
|
6 digit iBanking OTP | A 6 digit iBanking OTP will be sent to your registered mobile phone number. Press Sign1 on your iB Secure Device and enter the 6 digit iBanking OTP. Press Sign1 again. A 6 digit iB Secured PIN will be generated from your iB Secure Device. |
Change Funds Transfer Limits
| Scenario | Signing Value | What to Sign |
|---|---|---|
|
Local and Overseas When increasing to a higher limit |
6 digit iBanking OTP | A 6 digit iBanking OTP will be sent to your registered mobile phone number. Press Sign1 on your DBS Secure Device and enter the 6 digit iBanking OTP. Press Sign1 again. A 6 digit iB Secured PIN will be generated from your iB Secure Device. |