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Compose Message
You can now submit specific requests or leave a message to us by clicking on the digibot icon 
on the bottom right of your screen.
- For Credit Card and Cashline Fee Waivers, type "Fee Waiver"
- For Credit Card Cancellation, type "Cancel Card"
- For Other enquiries, type "Leave a Message".
You can view and reply to your pending query, by clicking on “Contact Me” in the digibot menu followed by “Message Inbox”.
- Your message can contain up to 4000 characters
- You are able to attach documents through this channel
- The maximum file size allowed for upload attachment is 4MB. Supported formats: .png, .jpeg, .pdf, .txt, .bmp, .gif, .jpg, .tif and .tiff
- We will respond to all messages sent via digibot within 3 business days.
Sent Mail and Inbox
We have upgraded our messaging service which you can now access by clicking on the digibot icon on the bottom right of your screen.
You can view your messages sent, resolved query and pending query via digibot, by clicking on “Contact Me” in the digibot menu followed by “Message Inbox”. Messages will be sorted based on the most recent query sent.
- Our response to your messages is sent to your Message Inbox
- You can view your unread message(s) as well as previously resolved query sent via digibot
- You may submit a reply to your pending query by selecting “Reply” within the respective message(s)
- Your reply can contain up to 4000 characters
- We will respond to all messages sent via digibot within 3 business days