Frequently Asked Questions
Am I eligible to participate in the Promotion?
The Promotion is eligible for New to DBS/POSB Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.
How to participate in this Promotion?
Simply follow the steps below:
- Step 1: Apply for the DBS Live Fresh Card online by 31 July 2024 with the Promo Code: ‘388CASH’.
- Step 2: Make a min. of S$800 qualifying spend within 60 days from Card Approval Date
When can I expect to receive the S$388 cashback?
S$388 cashback will be credited to your Card Account within 3 to 5 months from meeting the qualifying spend.
What transactions do NOT count towards the qualifying spend?
You may refer to Clause 6 of the terms and conditions for the list of exclusion.
How can I check the merchant category of the posted transactions in my credit card account?
You may check the merchant category of the posted transactions via DBS digibot:
- Step 1: Click on the digibot icon located at the bottom right of DBS website
- Step 2: Type Check Recent Transactions into the chat > Click Check Transactions > Proceed to Check Recent Transactions
- Step 3: Click Authenticate me
- Step 4: Complete the authentication using either your iBanking Login or Card & PIN
- Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > Type of transactions (Unbilled Transactions / Billed Transactions)
I forgot to input the Promo Code during the application. What steps should I take?
You may register your interest for the Promotion here. Please note that you are still required to fulfil the spending requirements to be eligible for the S$388 cashback.
