Frequently Asked Questions

Why does the bank need to implement a cap on Cash Advances?

This is part of our scam prevention efforts to provide an additional layer of security to protect our customers’ funds.

How do I enable/disable my Cash Advance facility?

You can enable/disable your cash advance facility instantly through the digibank mobile app. This feature is only available on digibank mobile.

Please follow the step-by-step instructions under “Cash Advance Transactions (For Credit Card Only)” here

Will the Cash Advance limit reset upon next billing cycle?
The limit will not reset in the next billing cycle. You will need to make payment to reduce the cash advance balance.
Are there other ways to get cash from my credit card?

You may consider DBS Balance Transfer or DBS Personal Loan. Click here to find out more about DBS Balance Transfer or DBS Personal Loan.