Instant Digital Onboarding on DBS IDEAL

At a glance

Enjoy a smooth onboarding experience when you apply for a DBS Business Account – the process is fully automated with an option to sign up for DBS IDEAL. And as soon as your DBS Business Account is ready, log in to DBS IDEAL via your mobile!

Automated application

Open a DBS account entirely online and opt-in for DBS IDEAL without unnecessary paperwork.

Easy maintenance

Activate digital token+ when you login to DBS IDEAL via your mobile device to enjoy easy tap and swipe access to online banking services.

Integrated with ERP softwares

Connect your DBS IDEAL account to Xero or other ERP softwares for direct payments capability and automatic bank feeds.

How to apply

New to DBS?
Apply online in just 5 minutes, and enjoy the convenience of IDEAL online banking.

IDEAL user

Download DBS IDEAL Mobile for your first-time login and enjoy the convenience of DBS IDEAL digital token+.

FAQs

	I don’t have a DBS Corporate Account. How do I apply for access to DBS IDEAL?
	You can apply for a DBS Corporate Account online in just 5 minutes by clicking this link. Your DBS IDEAL access will be created immediately after the application has been processed.

	I already have a DBS Corporate Account. How do I apply for access to DBS IDEAL?
	You can complete the application form and submit to DBS.

	How long does it take for my application to be processed?
	For online account opening applications, your DBS Corporate Account(s) and DBS IDEAL access will be opened instantly for applications submitted between 6am – 11pm. For paper-form account opening applications, your DBS IDEAL access will be created within 3-5 working days after the form submission date.

	How do I know my application is successful?
	You will receive an email when your application has been processed. Your DBS IDEAL welcome package with your first-time login credentials will be sent to your company’s registered address.

	How long do I need to wait before I receive the DBS IDEAL welcome package by mail?
	The DBS IDEAL welcome package will be delivered within 3-5 working days if your mailing address is in Singapore.

	When I receive my DBS IDEAL welcome package, how do I do my first-time login?
	You can download the DBS IDEAL Mobile app on your mobile device from the Google Play Store for Android and App Store for iOS and click on “First-time using IDEAL” to finish your first-time login. An Email and SMS OTP will be sent to you to enable your DBS IDEAL digital token+ during your first-time setup.

	I have subscribed to Xero’s accounting service. How do I link my DBS IDEAL account to Xero?
	You can find more information on how to set up at this link.

	If I have other ERP (Enterprise Resource Planning) systems, how do I connect it with DBS IDEAL?
	DBS provides both DBS IDEAL Connect (Host-to-host solution) and DBS RAPID (real-time API solution) for the connection to ERP systems. You can find more information on the DBS IDEAL Connect and DBS RAPID pages.

	If I have other ERP systems, can I export statements into my ERP system for reconciliation?
	You can export statements in various format such as MT940 SWIFT, MT940 SAP, or CSV for reconciliation.

	Can I view my daily statements from other banks through DBS IDEAL?
	You can view daily statements from your accounts held with other banks through DBS IDEAL. Simply instruct your banks to issue an MT940 to DBS, and we can present your statements on DBS IDEAL.